What is a Payer ID?
The Payer ID is assigned to the insurance carrier by the clearinghouse and is not necessarily the same number as found on the patients' insurance cards. You should always look up your Payer ID on the clearinghouse's payer list to ensure that you are sending to the correct insurance (Links are provided below for easy access.). The clearinghouse will then route the eClaim to the payer based on the Payer ID sent on the eClaim.
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Option 2: You can leave the Payer ID field blank and set the default eClaims Template to "None" to print the claim in your office and send it yourself.
Please note: Secondary/supplemental claims will only have EOB information if they are sent electronically. If the clearinghouse has to print the claim, the primary EOB does not go with it.
Medical:
Option 1: For Medical offices, enter PAPER as the Payer ID. ChangeHealthcare will will attempt to match the Insurance Company & Address listed to a Payer ID. If they find a match, they will send the claim electronically. If they do not, they will print the claim for the office and forward it to the payer for a fee.
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Option 3: You can leave the Payer ID blank and set the Default eClaims Template to None to print the claim in your office and send it yourself.
Please note: Secondary/supplemental claims will only have EOB information if they are sent electronically. If the clearinghouse has to print the claim, the primary EOB does not go with it.