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eClaim Status Panel

Once an eClaim has been created, every activity that occurs with that eClaim is updated in the eClaim Status Panel. This is the lower, right panel within the main eClaims window. Each status will reflect the date and time of the activity, which user performed the activity, and which activity was actually performed. In the case of automated clearinghouse response, a trace number will be provided, as well as an accepted or rejected message. Automated clearinghouse responses are only provided by MacPractice's partner clearinghouse, Change Healthcare.

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