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Once you’re satisfied, click the “Submit Refund” button to process your refund!

Refunding to Check

If you find yourself in a situation where you need to issue a refund by check, the best way to accomplish this is to select the credit/debit payment in a ledger, then select Refund as you normally would, and then check the "Refund Credit by Cash or Check" option in the Refund window. You'll still need to ensure that there is an unapplied portion of the payment to refund. 

From here, you need to enter something in the Refund Reference # field. We recommend that whatever you use, you type in the method you'll be using to refund. For example, if we are refunding to a check, we'd enter "Refund to Check" into the Refund Reference # field.

When you are satisfied, click OK. This will create a refund line item in the ledger, and you can then proceed with refunding the patient.

The Integrated Payments Portal

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