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Please note that some features such as Manual Payments and Card-On-File payments are only available on Build 15.16+ of MacPractice. |
Card Processing Options
Credit/Debit - Transmit
The Credit - Transmit and Debit - Transmit options both allow you to use a physical credit or debit card on your Card Processing Device, via swiping, or tapping, or any method the card reader supports. For our purposes, we'll refer to this action as "swiping". The "transmit" phrase refers to transmitting the card information from the machine to MacPractice.
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If you need to cancel a currently processing transaction, we recommend attempting to cancel it on the card processing device itself.
Credit - Manual
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The ability to input Manual Credit payments is in Build 15.16 of MacPractice. |
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From here, the approved credit card transaction will reside in this payment on the ledger. You also have until the credit card batch is closed and approved to void the transaction by using the "Void Transaction" button, which we'll discuss later in Voiding Transactions.
Refunds
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On occasion you'll need to issue a refund to a credit or debit card. Thankfully, refunding a credit card payment is as simple as refunding a normal payment.
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