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If you are planning on updating your Mac Operating System, you will want to proceed carefully to ensure that any third party devices will be fully compatible with the new Operating System.

PlanmecaBefore Planmeca

Before ever doing an OS update, always contact Planmeca to verify device compatibility.

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If your office has Planmeca hardware that is not a sensor (For example, a pano or ceph machine), Planmeca may need to update the internal PC card prior to a firmware update. Updating this card incurs an additional cost on your office, and only Planmeca will know whether this card needs to be updated or not. Therefore, it is strongly recommended that you first contact Planmeca to ensure you have the full picture of what will be required when updating.
Planmeca may also require that your pano or ceph machine is recalibrated if your card needs to be replaced. Consult with Planmeca to determine whether this is necessary. 

Intra-Oral Cameras
Please be aware that updating may require a change in workflow when using intra-oral cameras. This is due to a change from 32-bit architecture to 64-bit architecture, which can affect cameras that utilize VideoGlide software.

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