...
There are several options available to print statement messages from Statements Manager. First, if an Account Message is already set on the account's Patient > Account > Account Message, it will pull automatically into the Account Message field in the lower right.
You can select a pre-set Statement Message by clicking the drop down "Set Statement Message" menu. To add Statement Messages, navigate to References > Statement Messages.
...
If you want to print a one-time message, check the "One Time Message" checkbox, and then type in the message below the checkbox.
...