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Once you have entered the member’s information, you will be able to manually enter the procedure codes, procedure description (this may populate by itself), and if applicable, tooth number, surfaces, quadrant, modifiers, and fee charged.

You may also need to enter in NEA attachment numbers or upload documents that would ordinarily be included with a claim submission as well. A good rule of thumb is, if you were needing to add attachments to a charge when submitting a claim ordinarily, you would need to include that attachment somehow on the payer portal.

Submitting the Claim

Once you have entered all the procedures for the claim, there will be either a “Review” button or a “Submit” button to click. Once you have clicked that, you will have the opportunity to review your claim, and should have a confirm or submit button to finalize the claim.

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