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Transaction Reporting and Deposits
Valpay Reporting Site
You’ll also be granted access to the Valpay Reporting site. This Portal contains records of all transactions deposits and more. The video attached below provides an overview of the portal.
You can access your Payments portal at the following link here:
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Deposits
Deposits may take up to two days after the transaction for the money to be deposited into the offices bank account and a short time later the deposit information will show up on the site.
Normally if a payment was made on Monday it should be deposited in the offices account the next business day.
Monday —> Tuesday
Tuesday —> Wednesday
Wednesday —> Thursday
Thursday —> Friday
Friday —> Monday
Saturday —> Monday
Sunday —> Monday
ValPay has seen that the deposit goes into the offices account between 2 PM EST and as late as 5 PM EST.
The ValPay Reporting site is usually a day behind, this means that if the office receives a deposit the information for this deposit will show up the next day on the ValPay Reporting site.
Transaction Log
In MacPractice Build 15.16+, credit card transactions can be located in the Transaction Log.
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Unlike previous credit card integrations, MacPractice Payments does not have a batch management system. The Transaction Log will capture any payments processed for review as necessary, and this information is also reflected on your MacPractice Payments Portal (described in the next section below). Please note that payments made may take up to two days to reflect on the Payments Portal.
Valpay Reporting Site
You’ll also be granted access to the Valpay Reporting site. This Portal contains records of all transactions deposits and more. The video attached below provides an overview of the portal.
You can access your Payments portal at the following link here:
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