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Before you can send electronic claims, you will need to begin the enrollment process with one of our clearinghouses. Please contact the MacPractice Enrollment department at 877-220-8418 if you have not enrolled for eClaims. After your enrollment, you will receive an eClaims training, during which the eClaims trainer will install and set up your eClaims template.
The following clearinghouses integrate with MacPractice:
Change Healthcare
Accepts Medical Claims
Can submit claims directly from MacPractice
eClaim Reports are received within MacPractice (Meaning Claim Statuses will update automatically in MacPractice)
ERAs can be retrieved directly from Change Healthcare.
Requirements: Need a Static WAN Address
Inovalon
Accepts Medical Claims
Can submit claims directly from MacPractice
eClaim Reports are not available as of Build 15.18.6. This means that you’ll need to manually update claim statuses once claims are sent. You can track claim progress and status on Inovalon’s Claims Management portal.
ERAs can be retrieved directly from Inovalon with Build 15.18.6 when released.
DentalXChange
Accepts Dental Claims
Can submit claims directly from MacPractice.
eClaim Reports are not currently available to be retrieved. This means that you’ll need to manually update claim statuses once claims are sent. You can track claim progress and status on DXC’s portal.
This documentation has been written to provide you with additional information after your eClaims template has been installed and your eClaims training has been completed. This document is in no way meant to replace eClaims training.
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