This article covers how to set up ePrescribe and configure your Preferences accordingly to ensure successful usage of our ePrescribing features. If you have any questions regarding this setup, don't hesitate to contact MacPractice Support for additional information or assistance!
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Fetching the License
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Once enrolled in ePrescribe you'll need to activate ePrescribe in MacPractice by fetching the MacPractice License.
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Upon clicking ‘fetch license’ MacPractice will prompt the user to logout. After logging out and back in, the license has successfully been fetched. Open the Preference window, and confirm ePrescribe is listed in the preference sidebar.
ePrescribe Preferences
Once ePrescribe is enabled, the ePrescribe node in Preferences is present. The settings under the ePrescribe Preferences should be automatically configured for your office.
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If the other Preferences here need to be adjusted, only MacPractice Support can unlock them. Please contact MacPractice Support at 877-220-8418 or pop the Bubble for assistance.
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Updating Drugs and Allergies
New drugs and allergies are added to the database monthly, and while typically these are refreshed periodically without intervention, there may be times where a drug or allergy is available but hasn't been synched with MacPractice yet.
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You can check the status of this update by navigating to the Window Menu and selecting Tasks. This option will open up a task window that shows that the update was run. Depending on the size of the update it could run instantaneously, or could have many records to update and take some time to complete.
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Enabling Users
After ePrescribe is enabled on your license you'll need to set your MacPractice Users' privileges to access ePrescribe features. While most User preferences in MacPractice are associated with groups, ePrescribe user privileges are granted on an individual User basis.
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Make sure this setting is correct. Once saved, this setting will be locked and only MacPractice Support will be able to unlock it.
Enabling Office Reference
After enabling the Users in the References ability, set up the office information. Go to the References ability and select the appropriate office from the Office node. Confirm the Office Name, Address, City, State, Zip are entered correctly. If this information needs to be adjusted, contact the MacPractice Accounting Department to request the address change.
The fax number must be entered in order to access ePrescribe.
ePrescribe for Multiple Office References
If an office has a user that will be using ePrescribe under more than one office reference, a sync is needed.
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