...
When you select a payer, you’ll note that the payer selection mentions the number of Service Type Codes that are selected. These Service Type codes selected will detail coverage for that type. We definitely recommend ensuring Health Benefit Plan Coverage is checked.
You can click the Edit button to select more Service Type Codes from here. Please note that you can only select up to 5 from this view (but you can also adjust this from the Dashboard, which we’ll cover in the “Tracking Eligibility Requests” section later in this article.
Of importance, however, is the “Send each Service Type Code in a separate transaction” checkbox here. If this is checked, each service type code will be included in a separate transaction, as opposed to one transaction with multiple service type codes. This means if you have 5 Service Type Codes selected with that checkbox checked, 5 transactions would be sent and have to be trackedfrom the payer.
...
Entering Patient Details
...