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Payments made on the Patient Portal cannot be voided or refunded on the Portal. A patient will need to reach out to the office to get these payments refunded or voided if necessary. |
Online Payments can cannot be voided if done on the same day as the payment was made by double clicking the payment and clicking the Void Transaction... button. Past this timeframe, you will be unable to Void a Transaction and . For these situations, you must instead issue a refund.
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