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The Client Hub is a new feature designed to help you stay on top of any pending issues and tickets you have open with MacPractice Support, and also allow you a new avenue to create a ticket with MacPractice Support. If you are interested in having access to the Client Hub, reach out to Support@macpractice.com and we'll get you started.

• Accessing the Hub

• Adding a New Ticket

  • Adding a Ticket Inside the Hub

  • Adding a Ticket via Email

• Viewing and Updating Tickets

  • Updating a Ticket Via the Hub

  • Updating a Ticket Via Email

• Closing Tickets

How to Access the Hub

Once you've been granted access to the Hub, you should have been sent an email to a specific address that we asked you for upon granting access. This email would be from supporthealthdental@aspiresoftware.com, and will allow you to reset the password to initialize your Hub account.

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