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This article covers how to set up ePrescribe and configure your Preferences accordingly to ensure successful usage of our ePrescribing features. If you have any questions regarding this setup, don't hesitate to contact MacPractice Support for additional information or assistance!

Table of Contents

Fetching the License

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Once enrolled in ePrescribe you'll need to activate ePrescribe in MacPractice by fetching the MacPractice License.

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Upon clicking ‘fetch license’ MacPractice will prompt the user to logout. After logging out and back in, the license has successfully been fetched. Open the Preference window, and confirm ePrescribe is listed in the preference sidebar.

ePrescribe Preferences

Once ePrescribe is enabled, the ePrescribe node in Preferences is present. The settings under the ePrescribe Preferences should be automatically configured for your office.

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The main option to consider is whether your office will want to handle Renewal Requests. By checking the "Enable Renewal Requests" checkbox, the Renewal Requests node will be available in the Rx Ability under ePrescribe.

If the other Preferences here need to be adjusted, only MacPractice Support can unlock them. Please contact MacPractice Support at 877-220-8418 or pop the Bubble for assistance.  

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Updating Drugs and Allergies

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New drugs and allergies are added to the database monthly, and while typically these are refreshed periodically without intervention, there may be times where a drug or allergy is available but hasn't been synched with MacPractice yet.

However, you can easily have MP check by navigating to Preferences > ePrescribe, and clicking the "Update Drugs and Allergies if available" button. Clicking this will trigger an update that will run in the background and will not reveal to the user that it is running (No status bar, percentage complete, pop-up notification, etc.)

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You can check the status of this update by navigating to the Window Menu and selecting Tasks. This option will open up a task window that shows that the update was run. Depending on the size of the update it could run instantaneously, or could have many records to update and take some time to complete.

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Enabling Users

After ePrescribe is enabled on your license you'll need to set your MacPractice Users' privileges to access ePrescribe features. While most User preferences in MacPractice are associated with groups, ePrescribe user privileges are granted on an individual User basis.

  • Go to the References ability and select the Users node in the sidebar. Select the user you wish to enable ePrescribe privileges for.

  • Under the User Information tab, complete the required fields including the User's Last and First Name, as well as the Default Office. 

    • If the User is a provider, check the Is Provider checkbox and enter the NPI Number. If the User is CPOE, check the Is CPOE checkbox.

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  • In the Provider Tab, you'll need to fill out several fields. Check the following:

    • In the Claim Credentials sub-tab, identify the National Provider ID field. Providers must have an NPI number entered to send prescriptions through ePrescribe.

    • Nurses and clerical staff do not need this number entered, but the provider under which they submit prescriptions must have the NPI entered.

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    • Next, fill out any additional Claim Credentials fields as relates to this user.

    • Under the Additional Credentials sub-tab, identify the DEA Number field. A DEA Number must be entered in this field before you can access ePrescribe. If the provider does not have a DEA Number, the value of 'NONE' may be entered in place of the number.

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  • Continue to the Privileges tab under the Users node in References to set the ePrescribe privileges. These are located at the bottom of the window.

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Make sure this setting is correct. Once saved, this setting will be locked and only MacPractice Support will be able to unlock it.

Enabling Office Reference

After enabling the Users in the References ability, set up the office information. Go to the References ability and select the appropriate office from the Office node. Confirm the Office Name, Address, City, State, Zip are entered correctly. If this information needs to be adjusted, contact the MacPractice Accounting Department to request the address change.

Note

The fax number must be entered in order to access ePrescribe.

ePrescribe for Multiple Office References

If an office has a user that will be using ePrescribe under more than one office reference, a sync is needed.

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