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  • About: The About MacPractice Window lists key information about the MacPractice installation including the version number, local IP address, serial number, and database name. The About MacPractice window also lists the certificate SHA1 SHA-256 fingerprint, which can be used for Server Certificate Authorization.

  • Update MacPractice: This option will open up a window that checks if there is a new update available to your office. If there is no update available, a prompt will alert you to this.

  • Update Codes: This option will take you to the Downloads page where you can download an updated package of the Reference Concept Database. This contains all updated diagnosis codes, NDC codes, and other relevant codes used in MacPractice.

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  • Server Management App (12.11 and up): This option will open up the Server Management App, which can be used to manage the processes that run the MacPractice server. This is only available in MacPractice Build 12.11, and you can read more about the Server Management App here.

  • Preferences: Opens the MacPractice Preferences. This is where you can customize many behaviors within MacPractice.

  • Services: Opens a submenu of Services.

  • Hide: Hides all MacPractice windows currently open, and brings forward the most recent.

  • Hide Others: Hides all MacPractice windows, apart from the currently displayed window.

  • Show All: Displays all open MacPractice windows.

  • Quit: Quits MacPractice.

File Menu

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The File Menu displays items that apply to specific files or documents.

The File Menu contains standard menu items, typically found in other Mac OS X applications, such as:

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  • New Window: Opens a New MacPractice window..

  • Close: Closes the active MacPractice window.

  • Import: This section contains Importing options for Fee Schedule Codes, Note Templates, and QRDA Cat 1. All three options will open a file selection window where you can select the appropriate file.

  • Export: This section contains Exporting options for several pieces of MacPractice data. Please review our Exporting section below for more details.

  • Retrieve Archived: This option allows you to retrieve a wide variety of archived data from across MacPractice. You can read more about it in the Retrieving an Archived or Deleted Patient article here.

  • Generate File Fingerprint: This option is used to create a file fingerprint, or hash, for an exported file. With a fingerprint in place, the file can be verified to determine if it has been changed. You can read more below.

  • Verify File Fingerprint: This option is used to test the validity of a generated File Fingerprint file. You can read more below.

  • Encrypt/Decrypt: The Encrypt/Decrypt item encrypts and decrypts an exported file for the purposes of security.

  • Page Setup: Opens the print parameters dialog.

  • Print: Opens the Print dialog.

  • When selected, you will be prompted to select a file to verify the file fingerprint (hash).

  • Encrypt/Decrypt: Opens a submenu listing Encrypt and Decrypt. You can read more below. 

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Some menu items are MacPractice specific, such as:

  • New Record: Creates a new record.

  • Delete Record: Deletes the selected record.

  • Save Record: Saves the selected record.

  • Revert Record: Reverts all previous actions to the selected record.

  • Clear Record: Removes all data from the selected record.

  • Duplicate Record: Creates a copy of the selected record.

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  • Zoom: Toggles from the window sized currently set to a predefined window size, designed for the window's content.

  • Minimize: Minimizes the current window to the Dock.

  • Online Users: Opens a dialogue that displays all users currently logged in to the MacPractice database.

  • Lists: This will open up the Lists Window.

  • Time Clock Panel: This will open up the Time Clock panel for the currently logged in user.

  • Palettes: Opens a window used as a palette for pull-fields when creating Forms and Notes.

  • Tasks: Opens a dialogue that displays all tasks currently running in the MacPractice background.

  • Database Processes: Opens a dialogue that lists the running MYSQL processes.

  • Patient Information: Opens a palette that lists a patient insurance information in the Patients ability.

  • Jive Communicator: If you have the Jive purchased option on your license, this will bring up the Jive Communicator where you can dial out. You can read more about our Jive integration here.

  • Bring All to Front: Brings forth all open MacPractice windows.

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  • MacPractice HelpDesk: Opens the MacPractice Help window that directs to our HelpDesk site at helpdesk.macpractice.net https://macpractice.atlassian.net/wiki/spaces/MPHelpDesk (This site!)

  • MacPractice Bulletins: This will open up a browser window, directed at our Bulletins page which normally opens when you launch MacPractice. This is used to deliver MacPractice related messages that apply to your office, such as service outages, updates, and other important information. Make a habit of checking this every day to keep informed of anything important to MacPractice!

  • Services and Products: This option opens up a browser window, directed at your Services and Products page which gives you information on the features you have on your license, and any available features that you have not purchased.

  • Request a Billing Service Quote: This option can use the data of your MacPractice database to estimate a quote for our Billing Service. You can learn more about this service here. Please note that this does not send specific claims information. 

  • Release Notes: Opens the Release Notes window, where you can access the release notes for the build of MacPractice you're on.

  • Legal: This will pull up our Legal page.

  • View MacPractice Statement and Make Payments: Opens a prompt to log in and view your statement. If you have any questions regarding this information, don't hesitate to contact Support and ask to speak to Accounting.

  • Show Ticket Window: Opens a window where you can review any outstanding Support Tickets that are currently on your account.

  • Connect To Public: Connects to the MacPractice server.

  • Share Screen: Opens the MacPractice QuickSupport window.

  • Download TeamViewer: This option launches http://www.macpractice.com/teamviewerShare Screen App: This option launches a page where you can download our Share Screen App, from which the share screen software used by MacPractice Support can be download. Please note that this actually will direct you towards downloading Splashtop, our current screen sharing partnerdownloaded.