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This article covers how to connect to your MacPractice Server from a remote location. We'll cover the restrictions put in place to ensure that your Protected Health Information (PHI) is secure, and some of the options that are available to your office so you and your staff can work from home.
As you read this article, you'll want to have taken the recommended steps to ensure the security of your network and your MacPractice database. Please review the MacPractice recommendations on Security, Operating System configuration, and Firewall settings first before proceeding.
We'll describe a few solutions to different scenarios and you can determine the best course of action for your practice.
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I have a Mac at home that meets the system requirements to run the MacPractice client
In this scenario, you can install MacPractice on your computer, and then you would need to connect to the Server. In order to do this, you would need a VPN.
What's a VPN?
A VPN, which stands for Virtual Private Network, is a method that allows workers to connect remotely to a secured network.
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Once you have configured a VPN for your network, your home Mac would simply connect to that VPN, then attempt to connect to the MacPractice Server much like you would with any new computer.
Here is a guide on installing a new client and the steps you will need to take.
I have a Mac at home that doesn't meet the system requirements to run the MacPractice Client
In this situation, you would still need a VPN as described in the previous option, but once you have set up and connected to a VPN, you could use the native macOS screen sharing features. This would require that you enable screen sharing on a MacPractice Client in the office you wish to access. Once established, you would simply work in that screen share as needed.
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There is also an App Store application called Apple Remote Desktop that is sold by Apple that is used to remotely manage Mac computers in a commercial or business environment. You can find Apple Remote Desktop here.
I don't have a Mac at home, but I have a
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PC
If you don't have a Mac at home, or your Mac isn't working well with the macOS screen share, a third option available is to utilize a screen-sharing service. This is in fact the method that MacPractice Support utilizes to provide support to your office. In this scenario, you would not require a VPN.
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You could also utilize a share screen with a VPN with a VNC software, but that topic lies outside the scope of this article.
I am a single provider office with only one machine
The simplest solution in this situation would be to take your MacPractice Server home with you to work from there. If this option isn't desirable, then you could still make arrangements to use a screen sharing service as described in the prior section.
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