Missing/Invalid Payer ID
Rejection Message:
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This rejection is stating that the payer ID that was used on the claim is not a valid payer ID for electronic claims submission through Change Healthcare. The number listed in the rejection next to Bad Data is the ID that prompted the rejection.
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A comprehensive medical payer list can be accessed here. All payer IDs entered in MacPractice need to match the payer ID as it shows in the clearinghouse payer list, even if the payer ID on the payer list differs from the payer ID stated by the payer.
For dental, you can access the payer list here. This list is updated regularly as new payers are added.
If the user is unable to find the desired payer ID, click here to review other options for sending the claim.
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