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Click “Check Results.” If nothing appears to happen, then it succeeded. If you receive an “Unauthorized User” message, please check the credentials you entered.

Testing the Interface

First Results 

Next the project manager from Quest will want to test the interface. They will advise of test results they have sent to the office. On an office computer, log into MacPractice, go to Orders menu and set the filters as follows:

The results should appear in the table below. You can determine if you have the correct lab result as only two tabs show on Quest Lab Results: Orders and Attachment. 

Rename and Return First Results 

The MacPractice representative must send these results back to Quest. In the Attachment tab, they will export all the results to the desktop and transfer them over a share screen. The representative will open each result on their desktop and rename them the name of the specimen in the file:

The attachment example above should be renamed to CS0000TC4. The Quest Diagnostics Project Manager will send about 3 to 5 initial tests.

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Second Results

Once the Labs representative replies with all received files, Quest will send 3 more results, including a ‘corrected’ result.

Rename and Return Second Results & Error Log 

Retrieve these results as before, send them to the project manager, along with a screenshot of the ‘error’ log. The MacPractice error log is the Orders tab itself.

Enter New Credentials 

Once all testing is complete, the project manager for Quest will send a new set of credentials. Typically, this is the same as the test credentials but the word “test” is replaced with “admin”.  Example:

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