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Create an emergency password within Preferences > Security. Enable the Enable Emergency Access Password box, then click the Set Password button.
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Enter and verify the Emergency Access Password. The password must contain at least eight characters. MacPractice also recommends using a combination of letters and numbers, as well as at least one special character.
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In an emergency, any user can enter their own username and password, then enable the Emergency Access checkbox before logging in.
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The user will be prompted to enter the emergency password. The user will have temporary administrative access to MacPractice. The next time a user with the privilege to view security alerts logs in to the software, he or she will receive a pop-up notification that the emergency password has been used, and can track this information in the Security Alerts report. Please review the Security Alerts documentation for more information.