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You can find NewCrop’s Knowledge Base resources on this topic at the following link:

https://support.newcroprx.com/hc/en-us/articles/360056349492-Renew-an-Active-Prescription-NewCrop-v2

To renew active prescriptions, you’ll first navigate to the Compose Rx tab, check any active prescriptions you wish to renew, and then click the “Prescribe” button:

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NOTE: Alternatively, a script may be queued up to be sent as part of a batch using the Queue Rx option from the Prescribe button drop-down.

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Adding, Managing, and Using Drug Sets

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After the PIN, you'll also be required to provide a Passcode. This is either provided from an OTP hardware token, or the Twilio Authy App.

You can read more about EPCS Prescriptions here.

How do I...?

This section is for frequently asked questions on particular tasks or items.

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