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Submitting attachments to the NEA through MacPractice may require additional configuration of your network, specifically in terms of ports 80 and 443. Please review the Firewall section for more information on configuring the network.Troubleshooting NEA
NEA Account Related Issues
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File Size: There is a limit for image size imposed by NEA. Anything over 2 MB will be compressed by MacPractice in efforts to reach the file size restriction. This could cause issues with quality on images that are larger in size. |
Setup
Once the NEA FastAttach interface has been purchased and the enrollment is complete, an EDI support representative will assist with setup. Within Preferences > FastAttach, add the unique facility ID and serial number provided by EDI.
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You will want to access their user reference at References > Users > (provider’s name) > Provider > Claim Credentials. Here you can enter the provider’s ‘State License Number’. After saving the record you will be able to submit your image(s).
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Invalid Parameter - Missing Tax ID
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