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Second, you'll need to mark the Provider's User Reference as Inactive. This step prevents the user from logging into MacPractice. It will keep them from displaying on any provider selectors in MacPractice; for example, it prevents them from being selected in new charges. Depending on a preference, they may also be hidden from Reports.

On older builds, you’re looking for the “User is inactive” checkbox:

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On newer builds, there’ll be an “Actions” drop down underneath the Set Password button:

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On older builds, you’re looking for the “User is inactive” checkbox:

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If you have not completed step one, you may see this alert:

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