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Once the download completes, double click the package to begin the installation. right-click the package and select “Open With > Installer”. Simply double clicking the package may result in an error, as this isn’t a package that’s installed from the Apple Store.

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Note
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MacOS Sequoia Note: New security measures have been added on the MacOS, so you’ll likely see this error message when attempting to install the package -->

The solution is to navigate to System Settings > Privacy and Security > Security > “Allow Applications From”. This area should list the RefCon package and have an “Open Anyway” button, as shown below:

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There'll be a series of prompts. Read and Click "Continue" when you're ready. Jira LegacyshowSummaryfalseserverSystem JIRAserverIdf1ad4319-1c00-3613-b120-8de65bc62f31keyMD-62

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This next prompt informs you how large the installation will be, and will allow you to change the installation location by clicking on the respective button. Unless you have a specific need to install the RefCon Database in a different location, we recommend you leave this as the default.

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