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The Client Hub is a new feature designed to help you stay on top of any pending issues and tickets you have open with MacPractice Support, and also allow you a new avenue to create a ticket with MacPractice Support. If you are interested in having access to the Client Hub, reach out to Support@macpractice.com and we'll get you started.
You can sign up by clicking here!
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How to Access the Hub
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Alternately, if you wish to email a ticket in, you can do so by emailing bubblepop@macpractice Support@macpractice.com. The same instructions apply as stated above, please be as specific and detailed as possible when submitting your ticket, as it will help us assist you more efficiently and quickly!
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If you'd instead like to update a ticket via email, you can do so by emailing bubblepop@macpractice Support@macpractice.com. In the subject line, include the Ticket Number you'd like to update in brackets [ ].
For example, if we used the screenshot above an an example ticket we wanted to update, you'd draft an email to bubblepop@macpractice Support@macpractice.com, and the subject line could read as thus:
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