Be sure to read through the System Requirements and each drop down that pertains to your office thoroughly!
MacPractice Build 15 System Requirements
Server Requirements
Operating System: macOS Monterey (12) and Ventura (13)*
macOS 12.7.2+ and 13.6.3+ does NOT work with this build.
Processor: Corei5 minimum (Core i7 recommended)
Memory (RAM):
16 GB minimum with M1/M2/M2 Pro Processor configuration (24 GB+ with M2/32 GB+ with M2 Pro recommended)
32 GB minimum with Intel Processor configuration (64 GB+ recommended)
Storage (HD/SSD): 1 TB SSD minimum
Graphic Card: M1/M2/M2 Pro processor configuration have an integrated graphic card capable of running Imaging or Digital Radiography.
AMD, Intel Iris, ATI, or Intel UHD Graphics 630 graphic card is recommended for computers that use Imaging or Digital Radiography with Intel processor configuration.
Network: Gigabit Ethernet recommended. Fast, reliable 802.11ac Wi-Fi required for iPads and Macs not connected via Ethernet. Multiple Wi-Fi devices may be required to provide adequate and reliable service in some offices.
Data Entry: Smaller offices with less than 25 clients may use the server machine as a client machine as well. Additional memory is recommended if you are using a server as a client.
Client/Terminal Requirements
Operating System: macOS Monterey (12) and Ventura (13)*
macOS 12.7.2+ and 13.6.3+ does NOT work with this build.
Processor: Core i3 minimum
Memory (RAM):
8 GB+ minimum with M1/M2 processor configuration
16 GB+ minimum with M2 Pro processor configuration
16 GB+ minimum with Intel processor configuration
Storage (HD/SSD): 256 GB (HD/SSD) minimum
Graphic Card: M1 processor configuration have an integrated graphic card capable of running Imaging or Digital Radiography.
AMD, Intel Iris, ATI, or Intel UHD Graphics 630 graphic card is recommended for computers that use Imaging or Digital Radiography with Intel processor configuration.
Network: Gigabit Ethernet recommended. Fast, reliable 802.11ac Wi-Fi required for iPads and Macs not connected via Ethernet. Multiple Wi-Fi devices may be required to provide adequate and reliable service in some offices.
Updating from Build 11/12/13/14
Please review the Build 15 System Requirements above, and reply to the Update email confirming your office meets these requirements.
Updating from Build 10
In order for your office to run MacPractice Build 15, you will need to update to Build 11.17 or Build 12.5 first! We recommend doing both updates in one day to save time.
First, review the System Requirements for Build 11 and Build 12. Review the MacOS line, and determine which OS your system can update to.Then, reply to the Update email you received, and let them know which update you’d like to stair-step to. We will then release 11.17 or 12.5 to your office.
After updating to 11.17/12.5, be sure you are able to log into MacPractice on the server computer. Then review the Build 15 System Requirements above, reply to the Update email again confirming your office meets these requirements, and we will release 15 to your office as the final update in this process.
Lastly and very important, Build 15 has a new Server Management App. This is a separate application from MacPractice which will need to be set up after you update to Build 15 prior to logging into MacPractice.
Updating from Build 7.3
In order for your office to run MacPractice Build 15, there are a couple additional steps you must take!
First, you will need to run the Accounting Migration Report, and update to Build 11.17 or Build 12.5 as a stepping-stone to Build 15. We recommend doing both updates in one day to save time.
While running the Account Migration Report, review the System Requirements for Build 11 and Build 12. Review the MacOS line, and determine which OS your system can update to.Then, reply to the Update email you received, and let them know which update you’d like to stair-step to, and the status of the Account Migration Report. We will then release 11.17 or 12.5 to your office.
After updating to 11.17/12.5, be sure you are able to log into MacPractice on the server computer. Then review the Build 15 System Requirements above, reply to the Update email again confirming your office meets these requirements, and we will release 15 to your office as the final update in this process.
Lastly and very important, Build 15 has a new Server Management App. This is a separate application from MacPractice which will need to be set up after you update to Build 15 prior to logging into MacPractice.
Updating from Build 4/5/6
In order for your office to run MacPractice Build 14, there are a few additional steps you must take!
For this update, you will need to first update to Build 7.3, run the Accounting Migration Report, and update to Build 11.17 or Build 12.5 as stepping-stones to Build 15. We recommend doing these updates in one day to save time.
First, review the System Requirements for Build 7. At the very least, make sure that the Server can update to one of the macOS' listed. Then reply to the Updates email confirming your office can update to 7.3. We will then release 7.3 to you.
After updating to 7.3, run the Accounting Migration Report. While running the report, review the System Requirements for Build 12 and Build 11. Review the MacOS line, and determine which OS your system can update to. Then, reply to the Update email you received, and let them know which update you’d like to stair-step to, and the status of the Account Migration Report. We will then release 11.17 or 12.5 to your office.
After updating to 11.17/12.5, be sure you are able to log into MacPractice on the server computer. Then review the Build 15 System Requirements above, reply to the Update email again confirming your office meets these requirements, and we will release 15 to your office as the final update in this process.
Lastly and very important, Build 15 has a new Server Management App. This is a separate application from MacPractice which will need to be set up after you update to Build 15 prior to logging into MacPractice.