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Update Requirements and Caveats

Update Requirements and Caveats

iPad App Hardware Requirements

Please refer to the following PDF chart for information on which iPad models are compatible with our MacPractice iPad Apps.

For information on how to install, update, and connect iPad apps, click here: Installing, Updating, and Connecting your iPad Apps

Updating to Build 16

Be sure to read through the System Requirements and each drop down that pertains to your office thoroughly!

Attention: Offices submitting eClaims via Inovalon!

If your office is submitting claims using the Inovalon clearinghouse, and you’re updating to MacPractice Build 15.18.7+, you DO NOT need to re-run the Phase 1 curl.

MacPractice Build 16 System Requirements

Server Requirements

  • Operating System: MacOS Ventura (13) or Sonoma (14)

    • Build 16 has preliminary support for MacOS Sequoia (15). Please contact Support if you notice any issues with MacOS Sequoia on Build 16.

  • Processor:

    • Core i5, M1, M1 Pro, M1 Max, M1 Ultra, M2, M2 Pro, M2 Max, M2 Ultra, M3

    • If using Intel chipsets, Core i7 is recommended.

  • Memory (RAM):

    • 16 GB minimum with M1/M2/M2 Pro/M3 Processor configuration (24 GB+ with M2/32 GB+ with M2 Pro recommended)

    • 32 GB minimum with Intel Processor configuration (64 GB+ recommended)

  • Storage (HD/SSD): 1 TB SSD minimum

  • Graphic Card: M1/M2/M2 Pro/M3 processor configuration have an integrated graphic card capable of running Imaging or Digital Radiography.

    • AMD, Intel Iris, ATI, or Intel UHD Graphics 630 graphic card is recommended for computers that use Imaging or Digital Radiography with Intel processor configuration.

  • Network: Gigabit Ethernet recommended. Fast, reliable 802.11ac Wi-Fi required for iPads and Macs not connected via Ethernet. Multiple Wi-Fi devices may be required to provide adequate and reliable service in some offices.

  • Data Entry: Smaller offices with less than 25 clients may use the server machine as a client machine as well. Additional memory is recommended if you are using a server as a client.

Client/Terminal Requirements

  • Operating System: MacOS Sonoma (14) or Ventura (13)

  • Processor: Core i5, M1, M1 Pro, M1 Max, M1 Ultra, M2, M2 Pro, M2 Max, M2 Ultra, M3

  • Memory (RAM):

    • 8 GB+ minimum with M1/M2/M3 processor configuration

    • 16 GB+ minimum with M2 Pro processor configuration

    • 16 GB+ minimum with Intel processor configuration

  • Storage (HD/SSD): 256 GB (HD/SSD) minimum

  • Graphic Card: M1 processor configuration have an integrated graphic card capable of running Imaging or Digital Radiography.

    • AMD, Intel Iris, ATI, or Intel UHD Graphics 630 graphic card is recommended for computers that use Imaging or Digital Radiography with Intel processor configuration.

  • Network: Gigabit Ethernet recommended. Fast, reliable 802.11ac Wi-Fi required for iPads and Macs not connected via Ethernet. Multiple Wi-Fi devices may be required to provide adequate and reliable service in some offices.

Updating from Build 11/12/13/14

Please review the Build 16 System Requirements above, and reply to the Update email confirming your office meets these requirements.

Updating from Build 10

In order for your office to run MacPractice Build 16, you will need to update to Build 11.17 or Build 12.5 first! We recommend doing both updates in one day to save time.

First, review the System Requirements for Build 11 and Build 12. Review the MacOS line, and determine which OS your system can update to.Then, reply to the Update email you received, and let them know which update you’d like to stair-step to. We will then release 11.17 or 12.5 to your office.

After updating to 11.17/12.5, be sure you are able to log into MacPractice on the server computer. Then review the Build 16 System Requirements above, reply to the Update email again confirming your office meets these requirements, and we will release 16 to your office as the final update in this process.

Updating from Build 7.3

In order for your office to run MacPractice Build 16, there are a couple additional steps you must take!

First, you will need to run the Accounting Migration Report, and update to Build 11.17 or Build 12.5 as a stepping-stone to Build 16. We recommend doing both updates in one day to save time.

While running the Account Migration Report, review the System Requirements for Build 11 and Build 12. Review the MacOS line, and determine which OS your system can update to.Then, reply to the Update email you received, and let them know which update you’d like to stair-step to, and the status of the Account Migration Report. We will then release 11.17 or 12.5 to your office.

After updating to 11.17/12.5, be sure you are able to log into MacPractice on the server computer. Then review the Build 16 System Requirements above, reply to the Update email again confirming your office meets these requirements, and we will release 16 to your office as the final update in this process.

Updating from Build 4/5/6

In order for your office to run MacPractice Build 16, there are a few additional steps you must take!

For this update, you will need to first update to Build 7.3, run the Accounting Migration Report, and update to Build 11.17 or Build 12.5 as stepping-stones to Build 16. We recommend doing these updates in one day to save time.

First, review the System Requirements for Build 7. At the very least, make sure that the Server can update to one of the macOS' listed. Then reply to the Updates email confirming your office can update to 7.3. We will then release 7.3 to you.

After updating to 7.3, run the Accounting Migration Report. While running the report, review the System Requirements for Build 12 and Build 11. Review the MacOS line, and determine which OS your system can update to. Then, reply to the Update email you received, and let them know which update you’d like to stair-step to, and the status of the Account Migration Report. We will then release 11.17 or 12.5 to your office.

After updating to 11.17/12.5, be sure you are able to log into MacPractice on the server computer. Then review the Build 16 System Requirements above, reply to the Update email again confirming your office meets these requirements, and we will release 16 to your office as the final update in this process.

Updating Caveats

Updating to Build 15

Updating Caveats

Updating to Build 14

Updating Caveats

Updating to Build 13

Updating Caveats

Updating to Build 12

Updating Caveats

Updating to Build 11

Updating Caveats

Updating to Build 7.3

Updating Caveats

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

  

 

 

 

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