Build 15.18.7-13

eClaims

• General Updates:

  • Added FI (Federal Employees Program) to MacPractice’s Claim Filing Indicator Codes, which are selectable in the Insurance Company Reference under the Claims Tab > Plan Type selector (MAC-2626)

• Inovalon Clearinghouse Updates:

  • Made some changes to the default submission and retrieval locations for certain templates to avoid any manual adjusting of these fields for clients who are already submitting claims. This means the warning regarding template configuration settings in Build 15.18.6 can be disregarded as these values should be set appropriately from the onset. (MAC-2718)

  • You no longer will need to run the Phase 1 curl for Inovalon when updating MacPractice.

  • We’ve implemented support for ERA retrieval in MacPractice for Inovalon. You will no longer need to manually import your ERAs into MacPractice.

    • After update, when you first send claims or retrieve ERA reports via the eClaims Ability > Reports > Select Inovalon Template > Click Retrieve, all ERAs from the last 60 days that you may have manually imported will be re-imported. Be mindful of this, as all these freshly imported ERAs will need to be manually shifted to the Completed Bin in the ERA Manager.

Miscellaneous

• Updated the ADA 2024 Dental Claim Form to the latest version (OMB No. 0938-1471). (MAC-2818)

• Updated support for HL7 OID in the Offices References in order to accommodate some Health Information Exchanges. (MAC-2815)

• Added support for ADA 2025 codes in the Codes Manager. If you’re interested in purchasing ADA 2025 codes for your practice in advance of 2025, please reach out to our Sales Department at sales@macpractice.com.

Build 15.18.6-13

eClaims

• We’ve updated the Template Configuration window in the eClaims Ability to better accommodate the needs of different clearinghouses. You can read more about these changes here:

  • eClaim Changes in Build 15.18.6+

Change Healthcare eClaims

• We’ve made some software changes to accommodate requirements set forth by Change Healthcare to use their new ECG platform to submit claims, preparing MacPractice for CHC resumption of services.

• Please be aware that if you intend on resuming service with Change Healthcare, new requirements stipulate that offices will need a Static WAN (or Static IP address) provided by your Internet Service Provider.

Inovalon eClaims

• You no longer will need to run the Phase 1 curl when updating MacPractice.

• We’ve implemented support for ERA retrieval in MacPractice. You will no longer need to manually import your ERAs into MacPractice.

  • After update, when you first send claims or retrieve ERA reports via the eClaims Ability > Reports > Select Inovalon Template > Click Retrieve, all ERAs from the last 60 days that you may have manually imported will be re-imported. Be mindful of this, as all these freshly imported ERAs will need to be manually shifted to the Completed Bin in the ERA Manager.

     

Build 15.18.5-11

eClaims

• Addressed an issue where MacPractice would falsely state that claims were submitted successfully with an erroneous Submission location. (MAC-2530)

Help Menu

• Addressed an issue when trying to access the MacPractice HelpDesk from our Help Menu. The software will now open your default web browser to open the HelpDesk and Release Notes now. (MAC-2322)(MAC-2602)

Ledger

• Addressed some issues when processing payments and refunds when using one of our credit card integrations. (MAC-2463)

Miscellaneous

• Updated Apache to 2.4.59.(MAC-2417)

Build 15.18.4-5

Sonoma Compatibility

• Build 15.18.4 has resolved most compatibility issues with MacOS Sonoma. You can run Build 15.18.4 on MacOS Sonoma (although we do not recommend that you have both Sonoma and Monterey computers connected to the same server).

ePrescribe

• Addressed an issue when using two MacPractice windows and accessing ePrescribe with one of them, where in some situations the non-ePrescribe using window would not be able to load ePrescribe when the second window has closed out of ePrescribe. (MAC-2302)

iEHR

• Addressed an issue when using the “Add Form to Incident” option in the iEHR App’s “Choose Template” window, where this operation would take over a minute to complete and load in the window in error. (MAC-2414)

MP Engage

• Resolved an issue where, upon updating to Build 15.18.3, after setting up MP Engage users would not be able to search for patients or appointments on the Engage portal in error. (MAC-2435)

Build 15.18.3-13

Attachments

• Resolved a “File not found on server” error that could occur in some circumstances. (MAC-2408)

ERA Manager

• Added the ability to tie a claim in the ledger to an ERA claim in the ERA Manager. (MAC-1463)

Miscellaneous

• Addressed an issue where the Admin Portal selection in the MacPractice Menu would open a blank window in error. (MAC-2365)

• Resolved the Network Connection Error when attempting to log into MacPractice. (MAC-2182)

Build 15.18.2-5

EMR/EDR

• Addressed an issue where the text on the narrative side of a patient form would be cut off at the top in error. (MAC-2119)

MacPractice Payments

• Addressed an issue when surcharging is enabled, where you would be unable to card swipe or card tap on the card terminal in error. (MAC-2264)

Build 15.18.1-29

Forms

• We now have the ADA 2024 claim form for our dental practices! You’ll need to ensure the form is activated in the References Ability > Forms folder, and then you can select it as a default in the MacPractice Menu > Preferences > Forms for your claim forms.

ePrescribe

• Addressed an issue when multiple windows were open when accessing ePrescribe, where if both windows had separate patients selected, in some cases a prescription could be created for the wrong patient in error. This issue could also impact Pharmacy Change Requests. (MAC-2167, MAC-2012)

Services and Products

• Spruced up some links in Services and Products. Some that were no longer relevant were removed, and others were updated to point towards the correct sites. (MAC-1965)

Build 15.18.0-55

Dental

• Addressed an issue when moving treatments to transactions, where clinical notes associated with those treatments would not be moved along with them. (MAC-1771)

eClaims

• Added some additional logging when receiving reports to help troubleshoot ERA SFTP retrieval issues. (MAC-1866)

• Added a new “View Delete Logs” option in eClaims reports. (MAC-1927)

HL7

• Addressed an issue with DFT messages not always pulling the proper patient record. (MAC-1922)

Ledger

• Addressed an issue with prior authorizations in Incidents, where if you have a prior authorization for the same insurance company but a different plan, the prior authorization tab will save and default back to the old insurance plan even if that plan is archived. (MAC-1865)

MacPractice Integrated Payments

• Corrected an issue where devices with over nine digits in their serial would cause an error when adding them. (MAC-1937)

• Addressed a display issue when doing Card on File transactions where the Card Entry method would be set as “Manual” and the last four digits of the card on file would not display as expected. (MAC-1867)

• Added the ability to add surcharges to credit card transactions. Surcharges can be added to credit card transactions conducted by MacPractice Integrated Payments, and will appear on patients' ledgers. Surcharges can be enabled from the Admin Portal under Global Preferences. (MAC-1929)

• Added a History Tab to the Admin Portal that captures user interactions. (MAC-1869)

• Added a prompt when refunding a payment that has a surchage attached to it, to confirm whether you want to remove the associated surcharge or not. (MAC-1841)

Managers

• Added a “Place of Service” field that appears when selecting a claim in the Claims Manager. (MAC-1733)

• Addressed an issue in the ERA Manager’s Payment Window, where the Remaining Amount and Procedure Date field labels are overlapping in error. (MAC-1854)

• Added the ADA 2024 codes to the Codes Manager. (MAC-1695)

Miscellaneous

• Addressed an issue where the sidebar size was not retaining on MacOS Ventura. (MAC-1781)

• Updated Apache to 2.4.58. (MAC-1964)

• Updated Apache configs to address PCI issues. (MAC-1845)

• Added a new Preference/Setting to “Exclude Previous Paid Surcharges on Account statements”. (MAC-1843)

MP Go

• Addressed an issue where MP.Go would not be accessible on some builds. (MAC-1912)

• Addressed an issue where patients created via MP. Go would cause the Secondary Tab of that patient to be populated in error. (MAC-1828)

Reports

• Added a new “Pre. Applied Adj” column to the Earned Receipts report to better detail out how the Previously Applied Adjustment amount is comprised. (MAC-1861)

• Corrected an issue in the Negative Adjustment Report, where in some circumstances where a patient has two or more adjustments of the same type applied to the same charge, where not all of those adjustments would be captured in the report in error. (MAC-1829)

• Resolved a display issue on MacOS Ventura and up where the filter table in the Accounts Receivable report was being cut off at the bottom. (MAC-1635)

• Adjusted several Accounting/Financial reports to include Surcharges applied by MacPractice Integrated Payments. (MAC-1807)

Services and Products

• Updated the link for “Claim Adjustment Reason Codes” within the Services and Products ability. (MAC-1762)