Common Rejections - Payer Does Not Accept COB Claims?

Does Not Accept COB Claims (Clearinghouse/Payer)

  • R - XDT09 - PAYER DOES NOT ACCEPT COB CLAIMS [0009341C ] ; LOOP: NA, SEG: XDT0, FIELD: NA

This payer rejection states that the payer does not accept secondary electronic claims. The user will need to send a paper claim with a copy of the original EOB to the payer.