Common Rejections - Missing/Invalid Provider Taxonomy

Missing/Invalid Provider TaxonomyRejection messages include, but are not limited to:

This rejection states that the provider specialty code, or taxonomy, is missing or invalid. Provider Taxonomy is set in the user reference for the provider under Provider > Claim Credentials. If the taxonomy is known, it can be manually entered into the field. The user can also select 'Choose..' and find the applicable taxonomy via a searchable menu. The claim can then be rebuilt and resent.

A taxonomy code is required for the rendering provider on all eClaims. Most payers do not want to see a taxonomy code for the billing provider on an eClaim, unless the rendering provider is billing as individual.