ERA Retrieval is an important feature that provides quicker insurance claim payments that can be imported directly into MacPractice.

We provide ERA services for our integrated clearinghouses, Inovalon and Change Healthcare. MacPractice also supports manual ERA importing for other clearinghouses that we do not integrate with, presuming that they are in the .835 file format.

Interested in ERA Service? Reach out to our Sales Department via sales@macpractice.com or (646) 305-9008.

Why are ERAs important?

The Benefits of ERA Service are:

• Faster than mail payments (No need to wait on mail correspondence)

• Can be imported directly into MacPractice, avoiding the need to post manual payments.

• Provides you quicker information about needed claim corrections, making your billing operation more streamlined.

• Minimizes time required accessing individual insurance payer portals and managing passwords for each payer portal to get results.

What Clearinghouses support Automatic ERA Retrieval?

• Change Healthcare

• Inovalon

  • Build 15.18.5 and earlier support manual ERA importing but not automatic retrieval.

    • See How to Manually Import ERAs into MacPractice for information on how to import ERAs manually.

  • Builds 15.18.7 and above support automatic ERA retrieval in Inovalon. ERAs will be retrieved whenever you send claims or choose to retrieve them in the eClaims Ability > Reports Node.

• Other clearinghouses and payers may provide ERA files, which can be imported into MacPractice manually if they follow the .835 ERA file format.

  • See How to Manually Import ERAs into MacPractice for information on how to import ERAs manually.

How do I manage ERA Payments within MacPractice?

We have an article that covers the usage of the ERA Manager which is the primary tool to process received ERAs:

• Using the ERA Manager