With this update, there are some changes with our software and our integration with AutoRemind to allow for continued service. With these changes, AutoRemind will need to install their new Satellite Application and generate a specific secure password for your office for their installation! We have included AutoRemind in this email so they are aware of your update status, so that they may follow up with you.  We also have included their contact information below so that you may proactively work with them to ensure there is limited disruption, if any, to your AutoRemind services.

AutoRemind Phone: 800-277-1299

AutoRemind Email: support@autoremind.us

System Requirements for Build 11

Server:

Operating System: High Sierra (10.13), Mojave (10.14)
Processor: i5+, Xeon, 8th gen i3 (64-bit architecture is required)
Memory: 16 GB RAM minimum (16+ GB recommended)
Hard Drive: 512 GB minimum (1+ TB recommended)

Clients:

Operating System: High Sierra (10.13), Mojave (10.14)
Processor: m3, i3+, and Xeon (64-bit architecture is required)
Memory: 8 GB RAM minimum (8+ GB RAM recommended)
Hard Drive: 128 GB minimum (128+ GB recommended)

• Be sure to verify any Third-Party Compatibility prior to updating your OS. You may need to contact the third-party software company directly.

• If you are already on a compatible macOS, please make sure that you are on the latest version of macOS. This can be found under Apple > About This Mac > Software Update.

• Be aware that if you are running build 7.3 or older, MacPractice Build 11 will require a backup during the installation and cannot be skipped.

• We strongly recommend running a MacPractice backup before updating/installing a new build of MacPractice or your MacOS.

• Please take some time to review our documentation on New Features and Enhancements in MacPractice Gen 11!

MacPractice Build 7.3 Requirements

Server:

• Operating System: Sierra (10.12) and High Sierra (10.13)

• Processor: i3,i5, i7, Xeon minimum (i7 quad-core iMac recommended) *Core 2 Duo not Supported*

• Memory (RAM): 16 GB minimum

• Storage (HD/SSD): 512 GB (HD/SSD) minimum (1 TB SSD+ recommended)

• Graphic Card: AMD, Intel Iris, ATI, NVIDIA graphic card is recommended for computers that use Imaging or Digital Radiography

• Network: Gigabit Ethernet recommended. Fast, reliable 802.11ac Wi-Fi required for iPads and Macs not connected via Ethernet. Multiple Wi-Fi devices may be required to provide adequate and reliable service in some offices.

• Data Entry: Smaller offices with less than 25 clients may use the server machine as a client machine as well. Additional memory is recommended if you are using a server as client.

Clients:

• Operating System: Sierra (10.12) and High Sierra (10.13)

• Processor: m3, i3, i5, i7, Xeon minimum (i5, i7, Xeon recommended) *Core 2 Duo not Supported*

• Memory (RAM): 8 GB minimum

• Storage (HD/SSD): 128 GB (HD/SSD) minimum

• Graphic Card: AMD, Intel Iris, ATI, NVIDIA graphic card is recommended for computers that use Imaging or Digital Radiography.

• Network: Gigabit Ethernet recommended. Fast, reliable 802.11ac Wi-Fi required for iPads and Macs not connected via Ethernet. Multiple Wi-Fi devices may be required to provide adequate and reliable service in some offices.