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Updating to Build 16

Note

Build 16 is not in full release yet. Stay tuned for a more widespread release soon!

MacPractice Build 16 System Requirements

Updating to Build 15

Note

Be sure to read through the System Requirements and each drop down that pertains to your office thoroughly!

Expand
titleMacPractice Build 15 System Requirements

MacPractice Build 15 System Requirements

Server Requirements

  • Operating System: macOS Monterey (12) and Ventura (13)*

Warning

macOS 12.7.2+ and 13.6.3+ does NOT work with this buildREQUIRES Build 15.18.4 at minimum.

Build 15.18.4 resolves these OS issues, so you are able to update to Build 15.18.4 if you are on an impacted MacOS version.

  • Processor: Corei5 minimum (Core i7 recommended)

  • Memory (RAM):

    • 16 GB minimum with M1/M2/M2 Pro/M3 Processor configuration (24 GB+ with M2/32 GB+ with M2 Pro recommended)

    • 32 GB minimum with Intel Processor configuration (64 GB+ recommended)

  • Storage (HD/SSD): 1 TB SSD minimum

  • Graphic Card: M1/M2/M2 Pro/M3 processor configuration have an integrated graphic card capable of running Imaging or Digital Radiography.

    • AMD, Intel Iris, ATI, or Intel UHD Graphics 630 graphic card is recommended for computers that use Imaging or Digital Radiography with Intel processor configuration.

  • Network: Gigabit Ethernet recommended. Fast, reliable 802.11ac Wi-Fi required for iPads and Macs not connected via Ethernet. Multiple Wi-Fi devices may be required to provide adequate and reliable service in some offices.

  • Data Entry: Smaller offices with less than 25 clients may use the server machine as a client machine as well. Additional memory is recommended if you are using a server as a client.

Client/Terminal Requirements

  • Operating System: macOS Monterey (12) and Ventura (13)*

Warning

macOS 12.7.2+ and 13.6.3+ does NOT work with this build.

Build 15.18.4 resolves these OS issues, so you are able to update to Build 15.18.4 if you are on an impacted MacOS version.

  • Processor: Core i3 minimum

  • Memory (RAM):

    • 8 GB+ minimum with M1/M2 processor configuration

    • 16 GB+ minimum with M2 Pro processor configuration

    • 16 GB+ minimum with Intel processor configuration

  • Storage (HD/SSD): 256 GB (HD/SSD) minimum

  • Graphic Card: M1 processor configuration have an integrated graphic card capable of running Imaging or Digital Radiography.

    • AMD, Intel Iris, ATI, or Intel UHD Graphics 630 graphic card is recommended for computers that use Imaging or Digital Radiography with Intel processor configuration.

  • Network: Gigabit Ethernet recommended. Fast, reliable 802.11ac Wi-Fi required for iPads and Macs not connected via Ethernet. Multiple Wi-Fi devices may be required to provide adequate and reliable service in some offices.

...

Expand
title**Additional Update Information, Please Review:

  • Be sure to verify any Third-Party Compatibility prior to updating your OS. You may need to contact the third-party software company directly.

  • Build 15 now has CCDA Updates! If you would like a refresher on the CURES Act, you can refer to our CURES Act article located on our HelpDesk at this link here.

  • EMR/EDR/EHR Forms: there are additional steps that must be taken with all templates before you can use them after this update. Please review the steps described in this linked article.

  • Reference Concept Database Update Required: You’ll  need to update your Codes by downloading and installing a new RefCon package. You can access the download page in MacPractice by navigating to the MacPractice Menu > Update Codes. Read this article for more details.

  • iPad Apps (iEHR, Clipboard, Check-In): You can access the Build 15 MacPractice iPad Apps from the App Store! Feel free to follow the steps in this article if you need assistance with the setup.

  • eClaim in order to handle eClaims on Ventura, MacPractice Support will need to make some changes required to ensure eClaims can be submitted properly. Please contact our EDI Team at 877-220-8418.

  • Offices using TSYS and build 12.11 and olderwill need to contact TSYS@macpractice.com in order to schedule your update and migration of your TSYS platform in order for you to continue processing credit cards with TSYS. If you are updating 12.21+ and have already performed the TSYS conversion, you do not need to reach out.

  • Planmeca will require a Driver update after updating the OS to Monterey/Ventura and MacPractice Build 15. Please contact Planmeca at 630-529-2300 and have them assist you with running the update BEFORE logging into MacPractice.

  • Romexis has a limited release build that has limitations, not all of it will work on Monterey or Ventura. Please contact Planmeca and discuss what and how it may or may not affect your office.

  • Acteon iscompatible with M1 Chips but may require a dongle for systems that have only USB-C ports. We do not currently have an answer for Ventura compatibility.

  • AUTHPAYX will not be compatible with Monterey/Ventura and MacPractice Build 15. If your office is using AuthPayX for credit card processing in MacPractice, please contact MPSales@MacPractice.com to switch to our new Credit Card Integration, TSYS.

  • The iPhone/iPad Interfaces will not work on macOS Big Sur and newer. We will need to migrate the office to MacPractice Go, please email Support@MacPractice.com for instructions. 

  • When installing MacPractice on Ventura, a notification will state "Login Items Added, MacPractice, Inc added items that can run in the background." These items can be controlled by going to the Apple menu > Systems Settings > General > Login Items > "Allow in the Background". If a user disables MacPractice in that area while MacPractice is already running, it will not take affect until the system is restarted. Please keep in mind, this will prevent MacPractice processes from starting. Please select "Allow in the Background" in the Apple System Settings to re-enable the option, MacPractice will startup like normal.

  • **If you are updating from an earlier build of MacPractice, please be aware that MacPractice Build 12.5 will require a backup during the installation and cannot be skipped.

...

Expand
title**Additional Update Information, Please Review:
Warning

*macOS 11.7.6+ does NOT work with this build.

  • Be sure to verify any Third-Party Compatibility prior to updating your OS. You may need to contact the third-party software company directly.

  • Build 14.5.5 and up now have CCDA Updates! If you would like a refresher on the CURES Act, you can refer to our CURES Act article located on our HelpDesk at this link here.

  • EMR/EDR/EHR Forms: there are additional steps that must be taken with all templates before you can use them after this update. Please review the steps described in this linked article.

  • Reference Concept Database Update Required: You’ll  need to update your Codes by downloading and installing a new RefCon package. You can access the download page in MacPractice by navigating to the MacPractice Menu > Update Codes. Read this article for more details.

  • Planmeca will require a Driver update after updating the OS to Monterey/Ventura and MacPractice Build 15. Please contact Planmeca at 630-529-2300 and have them assist you with running the update BEFORE logging into MacPractice.

  • Romexis has a limited release build that has limitations, not all of it will work on Monterey. Please contact Planmeca and discuss what and how it may or may not affect your office.

  • Acteon is not currently compatible with M1 Chips. If you have a machine you plan to use for imaging with Acteon, please ensure that it is not an M1 machine at this time.

  • AUTHPAYX will not be compatible with Big Sur/Monterey and MacPractice Build 14. If your office is using AuthPayX for credit card processing in MacPractice, please contact MPSales@MacPractice.com to switch to our new Credit Card Integration, TSYS.

  • The iPhone/iPad Interfaces will not work on macOS Big Sur and newer. We will need to migrate the office to MacPractice Go, please email Support@MacPractice.com for instructions. 

  • **If you are updating from an earlier build of MacPractice, please be aware that MacPractice Build 12.5 will require a backup during the installation and cannot be skipped.

Warning

Important Note: The MacPractice Apps (iEHR, Clipboard, Check-In) are no longer available in the App Store for Build 14! Offices with Apps will need to request Build 15 in order to utilize the Apps.

...

Expand
title**Additional Update Information, Please Review:

  • Be sure to verify any Third-Party Compatibility prior to updating your OS. You may need to contact the third-party software company directly.

  • Offices using TSYS and build 12.11 and olderwill need to contact TSYS@macpractice.com in order to schedule your update and migration of your TSYS platform in order for you to continue processing credit cards with TSYS. If you are updating 12.21+ and have already performed the TSYS conversion, you do not need to reach out.

  • Offices using PLANMECA will require a Driver update after updating the OS to Catalina/Big Sur and MacPractice Build 13. Please contact Planmeca at 630-529-2300 and have them assist you with running the update BEFORElogging into MacPractice.

  • Acteon is not currently compatible with M1 Chips. If you have a machine you plan to use for imaging with Acteon, please ensure that it is not an M1 machine at this time.

  • AUTHPAYX will not be compatible with Catalina/Big Sur and MacPractice Build 13. If your office is using AuthPayX for credit card processing in MacPractice, please contact MPSales@MacPractice.com to switch to our new Credit Card Integration, TSYS.

  • The iPhone/iPad Interfaces will not work on macOS Big Sur and newer. We will need to migrate the office to MacPractice Go, please email Support@MacPractice.com for instructions. 

  • **If you are updating from an earlier build of MacPractice, please be aware that MacPractice Build 12.5 will require a backup during the installation and cannot be skipped.

Warning

Important Note: The MacPractice Apps (iEHR, Clipboard, Check-In) are no longer available in the App Store for Build 13! Offices with Apps will need to request Build 15 in order to utilize the Apps.

...