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This article covers how to pay your annual fees for the EPCS service in ePrescribe in the V2 interface. If you’re looking for information on how to do this in V1, please refer to ePrescribe V1 - EPCS Annual Payment

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Prescribers pay for EPCS services on an annual basis to NewCrop/Exostar via PayPal/guest checkout a built in Stripe checkout process in the ePrescribe V2 interface with a debit or credit card. Prescribers are alerted for payment 30 days prior to the expiration date when a controlled substance is being transmitted.

Payment information for all prescribers is shown on the Admin tab . Please see below for process to make payment.

Payment Information

  1. A prescriber will see an alert 30 days prior to the payment expiration date. The link for payment is found within this alert:

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  1. To find payment information for ALL prescribers within a practice, click on the Admin Tab and then click on the “EPCS Subscription Payment (New/Renew)” link:

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Making Payment

  1. Clicking on either link above will take you to the payment page. Check to the box to the right of any prescribers that require payment and then click Calculate:

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  1. Click “Purchase” to proceed:

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  1. Click to transfer to the PayPal portal to make payment:

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If there are any issues with payment, please copy this link and paste into a new tab in your browser. This link is found on the bottom of the payment page:

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After payment is made, return to NewCrop. An emailed receipt will be sent to the email address used during payment.

 

Important Note: A provider's Exostar (EPCS) license renewal date and the NewCrop EPCS payment dates are not necessarily tied to each other.

NewCrop looks at the provider's Exostar license two weeks before it expires. If the provider is active and the payment is up-to-date, the license is renewed with no action required from the provider or MacPractice.

To view your EPCS renewal date, go to the Admin tab in ePrescribe and click the "Manage Your EPCS Account" linkof ePrescribe. under “Subscription Services > EPCS Subscription” as shown below:

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On this screen, you can review all prescribers that are currently active, their roles, and when their end date occurs if they are not set to auto-renew. Inactive users will also be listed here if you have the “Show Inactive Users” checkbox enabled.

If you want to pay a specific prescriber’s EPCS subscription fee, simply check the checkbox corresponding with that prescriber’s user, and click the “Pay Now” button.

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You’ll be prompted for a Billing Email Address, and for the Credit Card Information to make the payment. You’ll also need to decide whether to set up an automatic renewal or not.

Once you’ve entered these details, clicking the Pay button will complete the payment process.

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Note: You will be emailed each time NewCrop processes an annual payment.