Everyone needs help sometimes. We're here for you. Read below to review our Support options.
Call our support line!
Phone Support Hours:
7 AM to 6 PM Central, Monday-Thursday
7 AM to 5 PM Central, Friday
Toll-Free Number: 877-220-8418
Main Line Number: 402-420-2430
Both our Toll Free and Main Line numbers will reach MacPractice Support.
International Support Number: +0011 800-2525-9898
Due to different operating hours between the United States where MacPractice Support is located, you can leave a message at this line to set up an appointment so we can accommodate your office.
You can also set up an appointment by e-mailing Support@macpractice.com
E-mail us!
E-Mail Support Hours:
8 AM to 5 PM Central, Monday-Friday
Support E-Mail: support@macpractice.com
Chat with us!
Normal Chat Support Hours:
9 8 AM - 12 PM, and 2 1 PM to 4 PM Central, Monday-Friday
Click the "Need Help? Live Chat Now" button You can access LiveChat via our main www.macpractice.com website, or from the Hub Page at help.macpractice.com.
The widget looks like this in the lower right corner of HelpDesk.hand corner:
Pop the bubble in MacPractice directly!
Click the bubble to open the MacPractice Hub page, where you can manage your support requests! You can also access the Hub at help.macpractice.com.
In builds older than 15.13, this functionality may not work correctly. In these cases, we advise that you will redirect you to Email Support. You can also visit the Hub at help.macpractice.com, or use our email or phone support options listed above.
Fax us!
Main Fax line: 402-715-9264
Mail us!
Address: 233 N. 8th Street Suite 300 Lincoln, NE 68508
I'm trying to reach the Sales Department!
Sales Number: 646-305-9008
MacPractice Support observes the following Federal Holidays and will not be open on:
New Years Day
Good Friday
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
The Friday following Thanksgiving
Christmas Day
Christmas Eve OR the Day after Christmas