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Build 15.13.1-3

Patient Portal

  • If a message is sent to a patient via the Portal, an email notification is normally sent. There was an issue when a patient would reply to an office message, and then the office would reply, where that final reply would not generate an email notification for the client in error. 

TSYS

  • Addressed an issue when adding a wallet to a patient's record where there would be a "duplicate enrollment" error. This should now be resolved. 

Build 15.13.0-65

Codes Manager

Dental

  • Corrected an issue that was causing Clinical Notes to not be retained in some workflows.

eClaims

  • Made some adjustments when clicking a Trace Number link of a Rejected Claim in the eClaims ability in MacPractice. Now, a link to the Customer Hub page will open. This also copies the Trace Number information so the user can easily paste this into the Hub when creating a ticket for our EDI Support Team.

Help Menu

  • Updated the "Show Ticket Window" in the Help Menu to redirect to the new Customer Hub, where you can create, track, and receive updates on in-progress Support tickets. It'll now redirect to https://help.macpractice.com. 

Server Management App

  • Adjusted the behavior when attempting to restore a backup. Now you can select a backup from any path, not just the default MacPracticeBackups path. 

Services and Products

  • Resolved an issue on the Services and Products Ability under "NPI Registry Search", where the web view wasn't appearing as expected. 

Preferences

  • Addressed an issue when changing the font in the selector in MacPractice Menu > Preferences > Sidebar > Show Fonts, where if the user logged out and back in, this change would be reverted in error. 

  • Addressed an issue with the Set Up Domain button in Security Preferences, where the domain would not be configured as expected upon clicking. 

Miscellaneous

  • Addressed an issue when MP Support representatives use the Password of the Day to assist with login issues, where the PWOD user would not be able to view the status of other users on the Server. 

  • Replaced the Bubble Pop interface with a browser pop-up for the Customer Hub. You can read more about the Customer Hub here.

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