Release Notes apply to MacPractice DC, DDS, MD, and 20/20. Some fixes and new features may not apply to your branch of MacPractice.

Before updating, we advise double-checking our Software Requirements page to confirm your computers meet the necessary system specifications.

And as always, if you notice any ongoing issues or feedback with statements and other facets of the software, don't hesitate to reach out!

Build 12.21.7-60

Labs

• Corrected an issue when attempting to Go To Attachment from an HL7 message's Attachments Tab. 

Preferences - Server Backups

• Resolved an issue where if you changed the Max Backups number on a backup scheme, then switched to another Preference category, this change would not save in error. 

Schedule

• Addressed an issue where AR reminders weren't updating properly in some cases when updating a patient's contact info in the Appointment Detail View in some circumstances.

Ticket Submission / Bubble Pop

• Resolved an issue when popping the bubble and selecting Livechat, where the Livechat window would appear behind the MacPractice window in error. 

Build 12.21.6-27

Installer

• Addressed some issues that could occur when installing or updating MacPractice. 

Ledger

• Resolved an issue when posting insurance payments.

Patients - Account

• Addressed an issue with the Alerts Tab in the Account Tab of the Patients Ability, where if a patient has Portal Access, the alerts box would be blank in error. 

• Addressed an issue where an immediately saved Account Alert would not appear in the Patient Selector until you revisit the Account Tab.

Build 12.21.5-23

• Addressed some intermittent issues when running this build on MacOS Mojave.

Build 12.21.4-8

Server Backups

• Resolved an issue where backups could not be created. 

TSYS

• Corrected an issue with processing TSYS refunds over $1000. 

• Addressed an issue where a voided sale would appear as a voided refund in the Transaction Log in error.

• Addressed an issue when adding duplicates of the same card to an account's wallet.

• Resolved an issue where a failing recurring payment plan would not be able to be removed after three failures.

Build 12.21.3-24

Miscellaneous

• Made several backend changes to address issues with updating and generating backups.

• Replaced the Teamviewer option in the Help Menu to read as Splashtop, as we have been using Splashtop's services for screen sharing for awhile.

Build 12.21.2-50

Digital Radiography

• Addressed an issue that would cause MacPractice to unexpectedly quit on Macs running Big Sur 11.3.1 when navigating to the Digital Radiography ability with a patient selected.

eClaims

• Addressed some issues when adjusting eClaim template values. 

• Adjusted the behavior when checking patient eligibility where if MacPractice doesn't have a network connection, the user will be prompted with a message "MacPractice could not sparse data".

• Addressed an issue when creating secondary claims where the Primary Paid Amount, Allowed Amount, and Adjusted Date were not pulling into the Procedure section as expected. 

Installer

• Addressed an issue when updating between certain builds of MacPractice that would prevent the update from occurring.

• Addressed an issue that caused some installer and updater issues.

Notes

• Addressed an issue where if a user created a note and included a Digital Radiography pull field, MacPractice would unexpectedly quit. 

References - Users

• Addressed an issue when logging out of MacPractice then back in with the same username, the user would get an erroneous alert indicating they were already logged in. 

Reports - Production Analysis

• Resolved an issue on builds of 12.11 where if you navigated to the Production Detailed by Procedure Report and toggled the Include Modifiers checkbox off and on, a syntax error would trigger.

• Addressed a separate issue with the Production Detailed by Procedure Report where if a user had Filter Procedures and Include Modifiers enabled, no results would be shown in error. 

Preferences

• Addressed some issues when creating backups on MacOS Catalina to locations other than the default backups path. 

Preferences - Server Backups

• Adjusted the "backup location is inaccessible" prompt to appear when a user logs in.

Server Management App

• Made improvements to the SMA to ensure Reset Password functionality is working as intended. 

• Addressed an issue with mounting the sparse bundle.

Build 12.21.1-12

Backups

• Addressed an issue where a Server could have issues creating backups upon restart in some situations. 

Managers - ERA Manager

• Resolved an issue with ERAs not loading as intended. 

Miscellaneous

• Added some explainer text on the Inactivity Window to indicate that the user needs to log in again. 

Reports - Accounting/Financial

• Addressed some issues with the Positive Adjustment Report when no Provider/Office filters are enabled. 

Server Management App

• Made an adjustment to the Server Management App when logging out of MacPractice, where the SMA window would close. Now it will stay open in this scenario. 

Build 12.21.0-56

Clipboard

• Resolved an error that could occur when selecting a patient in the Clipboard App. 

HL7

• Addressed an issue with Immunization Templates not working as expected. 

iEHR

• Addressed an issue when using a preconfigured Signature section in the iEHR app, where the signature type defaults to Witness instead of Provider in error. 

Immunizations

• Addressed an issue when requesting immunization history. 

• Made some backend adjustments to how Immunizations are handled. 

Labs

• Addressed an issue with sending apostrophes in SOAP messages. 

Ledger

• Addressed an issue where MacPractice could unexpectedly quit when saving a charge in error. 

• Resolved an issue when creating a new charge after switching users, where the default Place of service will be incorrect.

Patients

• Addressed a display issue where the Provider, Office, and Fee Schedule fields would display "none" in error, despite selections saved prior. 

Patients - Orders

• Resolved an issue where MacPractice could unexpectedly quit when switching between Orders in some situations when switching between patients at the same time. 

References

• Corrected an issue that was causing a database error to appear in the Patent Portal Users node. 

Reports - Measure Calculation

• Addressed an issue where the MacPractice logo from printed page footers when printing the Measure Calculation and Additional Reports would not print as expected.

• Addressed a stability issue in the Patient Access report. 

• Addressed an issue with the Patient Electronic Access report when running it for the full year. 

Scheduling

• Adjusted the behavior of double clicking an on call record's Resource so the user would not be taken to that Resource in the Resources node, as this was causing some accidental interactions with that node. 

Scheduling - Online Scheduling

• Addressed some inconsistencies with saving changes in the Online Scheduling node. 

Server

• Adjusted the port used by the MPXServer process to 41853 to avoid interference with other installed software. 

Sidebar

• Resolved an issue when clicking the Patient Selector, where the cursor would not automatically jump to the search field in error. 

Timeclock

• Addressed some dark mode visibility issues with the Timeclock icon in the menu bar. 

TSYS

• Resolved an issue where after so many transactions, various network errors could occur in the payment window.

• Addressed an issue with the Recurring Payments Window size.

Build 12.20.0-51

Clinical

• Addressed an issue where previewing certain data in the Clinical Ability would instead show "No item selected" or "item can't be found" in error. 

• Addressed a display issue where the CCDA Scheduled sheet could be resized to an impossibly small view that would prevent a user from seeing the data in error. 

EHR

• Corrected a spelling error when clicking the gear in the top right corner of EHR Sections to pull forward data. 

EMR/EDR

• Resolved an issue when uploading a custom EMR form with a Vitals section, where if you create a new patient form and then switch to another form in the sidebar, MacPractice would unexpectedly quit. 

Digital Radiography

• Addresses an issue when previewing images from the Clinical Ability. 

HL7

• Addressed an issue with Immunization Templates not working as expected.

Labs

• Addressed an issue with sending apostrophes in SOAP messages. 

Ledger

• Addressed an issue where MacPractice could unexpectedly quit when saving a charge in error. 

Messaging

• Added the ability to import a pdf or image from a direct message directly into a patient's account in the Attachments/Images Ability.

Patients

• Addressed a display issue where the Provider, Office, and Fee Schedule fields would display "none" in error, despite selections saved prior. 

Patient Portal

• Resolved an issue when creating a new Patient Portal User without initially setting a password, where a forced prompt to set a password would be bypassed in error. 

Preferences

• Addressed some issues when creating backups on MacOS Catalina to locations other than the default backups path. 

• Resolved an issue where adjustments to Height and Weight in Preferences > Localization, these changed values would be reset to Pounds and Inches when exiting MacPractice. 

References

• Resolved an issue where in some cases, if you click the Fee Schedule node, MacPractice could unexpectedly quit.

• Addressed an issue on Dark Modewhen copying and pasting text into the Long Description in the Fee Schedule for a fee, where if the source you're copying from uses black text, that formatting carried over in error, creating situations where the text would be unreadable. 

Reports - Daily

• Adjusted the Daily View All report so that a Tax line in the Grand Total Charges is present. 

Reports - Measure Calculation

• Addressed an issue where the MacPractice logo from printed page footers when printing the Measure Calculation and Additional Reports would not print as expected. 

• Addressed a stability issue in the Patient Access report. 

Scheduling - Transparencies

• Addressed a display issue when creating a repeating custom transparency, where the custom pop up prompt will continue to appear if you switch Abilities.

Server

• Addressed an issue where after the server would start, the MPDBUtilityServer process would linger in the background in error.

Server Management App

• Added a User Management feature in the Server Management App.

TSYS

• Resolved an issue when tying transactions to recurring payment plans.

Build 12.19.0-27

Bridges

• Resolved an issue with the Radiovision bridge not opening the patient in the Radiovision application when utilizing our DR Bridge feature. 

HL7

• Addressed an issue with Immunization Templates not working as expected. 

Menu

• Addressed an issue when accessing MacPractice HelpDesk via the Help Menu and using it to download form files located on the Claim Creation Window documentation, where the forms would not download as expected.

Preferences

• Addressed an issue in Preferences > Forms, where Default Forms would not be saved as expected.

Reports

• Addressed an issue with the Marketing Referrals report where the filters weren't behaving as expected. 

Scheduling - Transparencies

• Addressed a display issue when creating a repeating custom transparency, where the custom pop up prompt will continue to appear if you switch Abilities. 

Sidebar

• Corrected an issue where the sidebar could disappear in particular situations. 

Build 12.18.0-34

Dental - Restorative Charting

• Addressed an issue where MacPractice would stop responding when trying to chart procedures in certain cases. 

• Corrected an issue where, if certain combinations of charting procedures are applied to a tooth, MacPractice could unexpectedly quit. 

EHR

• Resolved an issue with assigning Orders to Users from a Codified Orders section in EHR Forms. 

EMR/EDR

• Addressed an issue where patients with lengthy incident names in the ledger would cause the Procedure date field in the form palette to be unmodifiable in error. 

Software Update

• Updated the version number on the update window. 

Reports

• Addressed an issue with the Marketing Referrals report where the filters weren't behaving as expected.

Server

• Addressed some assorted SSL errors on some systems.

TSYS

• Addressed an issue when creating a monthly recurring payment plan, where the payment dates aren't being transmitted to TSYS properly. 

Build 12.17.0-47

Dental - Restorative Charting

• Resolved an issue when using text annotations where the annotations would not display as expected. 

• Resolved an issue when using Supercodes with no default provider set, where a database error could occur. 

Digital Radiography

• Corrected an issue when changing a layout on a DR Visit, where the appearance of the layout would not change when first attempted in error. 

EHR

• Addressed an issue where if you work on one EHR Form and then switching patients via the Patient Selector, MacPractice could unexpectedly quit. 

Ledger

• Addressed an issue when adding multiple charges with anesthesia added to them, where if the first charge has a modifier, none of the charges will be retained when saving. 

Managers - Code Manager

• Added ADA Codes for 2021. 

Miscellaneous

• Added a splash screen that covers the MacPractice window when the device goes to sleep after inactivity. 

Patients

• Adjusted the behavior when setting a Referrer's Associated Provider to None, an alert will no longer appear advising the user to set an Associated Provider.

Reports - Clinical Quality Measures

• Added a column in the sidebar for the Clinical Quality Measure reports for CMS ID to better identify particular Clinical Quality Measures. 

Rx

• IL PDMP added to the Rx Sidebar. 

Server Management App 

• Adjusted the behavior of the Server Management App so a user should not have to manually trust the certificate anymore in the browser. 

• Addressed an issue when restoring a database via the Server Management App. 

TSYS

• Corrected an issue where if a user attempted a Credit - Manual transaction for above $1,000, a message would appear advising the user that the transaction was partially approved in error. 

Build 12.16.0-102 

Attachments/Images

• Added an alert when dragging attachments to the Locked Patient Attachments node. 

Clinical

• Resolved an issue when navigating away from the Clinical Ability with the preference "Automatically Save Records" enabled in Preferences > General, where you would be prompted to save in error.

Digital Radiography

• Addressed an issue when editing a DR image and changing the visit, where the change would not reflect as expected. 

EHR

• Resolved an issue when entering a short description in an Orders element, and deleting the first character, where the cursor would jump to the end of the description in error. 

 iEHR

• Addressed an issue with pdfs not displaying as expected in iEHR. 

Managers - Bulk Insurance

• Resolved an issue when editing the start/end dates where the results would not update as expected.

Miscellaneous

• Addressed an issue with Localization Preferences could cause MacPractice to unexpectedly quit in certain circumstances. 

• Resolved an issue with some CVX codes in the RefCon database.

References - Fee Schedules

• Corrected an issue where if you search for the full name of a single code, the right side doesn't automatically load the code as expected. 

Rx

• Addressed some issues that could occur when using the Add to Queue buttons to print multiple medications. 

Preferences - Server Backups

• Addressed some display issues in Server Backups Preferences. 

Scheduling

• Addressed an issue when creating an appointment on the schedule without a patient selected and then searching for a patient from the appointment window, MacPractice could unexpectedly quit. 

TSYS

• Addressed an issue when processing manual entry transactions in the payment window. 

Build 12.15.8-10

Digital Radiography

• Addressed an issue that would cause MacPractice to unexpectedly quit on Macs running Big Sur 11.3.1 when navigating to the Digital Radiography ability with a patient selected. 

eClaims

• Addressed an issue when creating secondary claims where the Primary Paid Amount, Allowed Amount, and Adjusted Date were not pulling into the Procedure section as expected. 

Build 12.15.7-24

eClaims

• Addressed some issues when adjusting eClaim template values. 

Installer

• Addressed an issue when updating between certain builds of MacPractice that would prevent the update from occurring. 

Notes

• Addressed an issue where if a user created a note and included a Digital Radiography pull field, MacPractice would unexpectedly quit. 

Preferences - Server Backups

• Adjusted the "backup location is inaccessible" prompt to appear when a user logs in.

• Addressed additional issues when creating backups on MacOS Catalina to locations other than the default backups path. 

References - Users

• Addressed an issue when logging out of MacPractice then back in with the same username, the user would get an erroneous alert indicating they were already logged in. 

Reports - Production Analysis

• Resolved an issue on builds of 12.11 where if you navigated to the Production Detailed by Procedure Report and toggled the Include Modifiers checkbox off and on, a syntax error would trigger.

• Addressed a separate issue with the Production Detailed by Procedure Report where if a user had Filter Procedures and Include Modifiers enabled, no results would be shown in error. 

Server Management App

• Made improvements to the SMA to ensure Reset Password functionality is working as intended. 

• Addressed an issue with mounting the sparse bundle. 

Build 12.15.6-7

Backups

• Addressed an issue where a Server could have issues creating backups upon restart in some situations.

Managers - ERA Manager

• Resolved an issue with ERAs not loading as intended. 

Reports - Accounting/Financial

• Addressed some issues with the Positive Adjustment Report when no Provider/Office filters are enabled. 

Server Management App

• Added a User Management feature in the Server Management App. 

• Made an adjustment to the Server Management App when logging out of MacPractice, where the SMA window would close. Now it will stay open in this scenario. 

Build 12.15.5-34

EHR

• Addressed an issue when assigning Orders in EHR to users would cause an error to occur. 

• Addressed an "Unsupported URL" error when reconciling Allergies, Medications, and Problem List sections. 

iEHR

• Addressed an issue when using a preconfigured Signature section in the iEHR app, where the signature type defaults to Witness instead of Provider in error. 

Immunizations

• Made some backend adjustments to how Immunizations are handled.

Installer

• Adjusted the uninstaller to ensure an uninstall clears all MacPractice-specific files.

Patients

• Adjusted the Emergency Tab of the Patients Ability to include the Middle name text field, and a drop down for phone type to accommodate for Immunization requirements.

Reports

• Addressed an issue with the Patient Electronic Access report when running it for the full year. 

Server

• Adjusted the port used by the MPXServer process to 41853 to avoid interference with other installed software.

• Addressed an issue when starting the Server Management App after updating MacPractice, where the user will get a "can't start Apache" error. 

• Addressed an API Error when creating or restoring a database in the Server Management App in certain circumstances.

Sidebar

• Resolved an issue when clicking the Patient Selector, where the cursor would not automatically jump to the search field in error. 

Miscellaneous

• Updated the Login Window with the appropriate version number.

• Addressed an issue with Retrieve Archived EMR Options in the File Menu not working as intended.

• Added a new Inactivity Window to secure the device if it is inactive for longer than five minutes. 

Build 12.15.4-9

Immunizations

• Addressed an issue when requesting immunization history. 

Ledger

• Resolved an issue when creating a new charge after switching users, where the default Place of service will be incorrect. 

Menu

• Addressed an issue when accessing MacPractice HelpDesk via the Help Menu and using it to download form files located on the Claim Creation Window documentation, where the forms would not download as expected. 

Patients - Orders

• Resolved an issue where MacPractice could unexpectedly quit when switching between Orders in some situations when switching between patients at the same time.

Build 12.15.3-9

HL7

• Made some backend improvements to Immunizations. 

Labs

• Addressed an issue with sending apostrophes in SOAP messages. 

Ledger

• Addressed an issue where MacPractice could unexpectedly quit when saving a charge in error. 

Messaging

• Added the ability to import a pdf or image from a direct message directly into a patient's account in the Attachments/Images Ability. 

Patients

• Addressed a display issue where the Provider, Office, and Fee Schedule fields would display "none" in error, despite selections saved prior. 

Reports - Measure Calculation

• Addressed an issue where the MacPractice logo from printed page footers when printing the Measure Calculation and Additional Reports would not print as expected. 

Build 12.15.2-15

Server Backups (IMPORTANT, PLEASE READ)

• Added a new warning that gives additional information when on MacOS Catalina and above when the Backup Path is inaccessible. This alert will occur if you change the Default Backup Path, if you adjust a Scheduled Backup's path, or if you create a new backup. IF YOU ARE ON MacOS Catalina and this build, you will want to re-select your backup paths in the MacPractice Menu > Preferences > Server Backups at your earliest convenience to ensure MacPractice is properly configured to create backups!

Bridges

• Resolved an issue with the Radiovision bridge not opening the patient in the Radiovision application when utilizing our DR Bridge feature. 

EMR/EDR

• Resolved an issue when uploading a custom EMR form with a Vitals section, where if you create a new patient form and then switch to another form in the sidebar, MacPractice would unexpectedly quit.

HL7

• Addressed an issue with Immunization Templates not working as expected. 

Jive

• Made some backend updates to the Jive integration. 

Patient Portal

• Resolved an issue when creating a new Patient Portal User without initially setting a password, where a forced prompt to set a password would be bypassed in error. 

Preferences

• Addressed an issue in Preferences > Forms, where Default Forms would not be saved as expected.

• Resolved an issue where adjustments to Height and Weight in Preferences > Localization, these changed values would be reset to Pounds and Inches when exiting MacPractice.

• Addressed some issues when creating backups on MacOS Catalina to locations other than the default backups path. 

References

• Resolved an issue where in some cases, if you click the Fee Schedule node, MacPractice could unexpectedly quit.

Reports

• Addressed an issue with the Marketing Referrals report where the filters weren't behaving as expected.

Server

• Addressed some assorted SSL errors on some systems. 

• Addressed an issue where after the server would start, the MPDBUtilityServer process would linger in the background in error. 

Build 12.15.1-27

Managers - Code Manager

• Added ADA Codes for 2021. 

Dental - Restorative Charting

• Resolved an issue when using Supercodes with no default provider set, where a database error could occur. 

• Addressed an issue where MacPractice would stop responding when trying to chart procedures in certain cases. 

Digital Radiography

• Addressed an issue when editing a DR image and changing the visit, where the change would not reflect as expected.

• Corrected an issue when changing a layout on a DR Visit, where the appearance of the layout would not change when first attempted in error. 

EHR

• Addressed an issue where if you work on one EHR Form and then switching patients via the Patient Selector, MacPractice could unexpectedly quit. 

 iEHR

• Addressed an issue with pdfs not displaying as expected in iEHR. 

Miscellaneous

• Resolved an issue with some CVX codes in the RefCon database. 

• Added a splash screen that covers the MacPractice window when the device goes to sleep after inactivity. 

MacPractice Mobile

• Addressed some issues when accessing the Schedule from MP Mobile. 

Patients

• Adjusted the behavior when setting a Referrer's Associated Provider to None, an alert will no longer appear advising the user to set an Associated Provider. 

Rx

• IL PDMP added to the Rx Sidebar. 

Server Management App

• Addressed an issue when restoring a database via the Server Management App.

TSYS

• Corrected an issue where if a user attempted a Credit - Manual transaction for above $1,000, a message would appear advising the user that the transaction was partially approved in error. 

• Addressed an issue when creating a monthly recurring payment plan, where the payment dates aren't being transmitted to TSYS properly. 

Build 12.15.0-94

Updated Feature - TSYS Payment Processing

• We have updated our TSYS Payment Processing integration to support Card-On-File transactions for one-time payments, and we've also implemented the ability to set up Recurring Payments utilizing both Card-On-File and ACH Accounts. You can watch a video here covering some of the functionality.

Dental - Restorative Charting

• Addressed an issue where if you edit a non-default Tooth Numbering Scheme in References that has been set as the active Scheme in Preferences > Localization, the preference would be set to default in error. (15861195)

eClaims

• Addressed an issue when retrieving eClaim reports, where you will be notified that claims have been moved to the rejected bin. This message is incorrect. (22297258)

EHR

• Addressed an issue where a user could not switch sections properly in the [V5] Medical History Form when using certain workflows. (22240241)

iEHR

• Addressed an issue where the iEHR app could unexpectedly quit when selecting a patient in some circumstances. (22288861)

Ledger

• Addressed an issue  where if a user has it configured in the OS Settings > Language and Region > Advanced to have decimals appear as commas, and then they add a new charge that used units, editing the units would cause MacPractice to unexpectedly quit. (16259826)

Miscellaneous

• Adjusted some elements of the Ticket Submission window. (15101408)

• AuthPayX functionality has been removed from MacPractice. You can no longer use the AuthPayX integration with MacPractice. If you are interested in a new payment processing solution, we have partnered with TSYS to provide this functionality to you. (18984040)

• Addressed an issue where menu options were not greyed out as expected when logging out of MacPractice. (15656790)

Notes

• Addressed an issue when selecting a Note, where the view would default to the center of the document in error. (21385869)

Orders

• Addressed an issue in the Attachments Tab of an order, where there would be a button that does nothing in error.  (22337534)

Patients

• Addressed an issue in the Patient tab where if you double click on a referrer, if there are charges attached to this referrer, you'll see an error about not being able to replace the referral due to it being tied to a charge/incident. (22543779)

Reports - Management

• Addressed an issue where if the User Activity Report has no filters checked when running it, there are no report results in error. (22538443)

Build 12.14.0-139

eClaims

• Addressed an issue where some eClaims upon creation would be routed to the Invalid bin in error. (21242811)

• Addressed an issue when retrieving eClaim reports, where you will be notified that claims have been moved to the rejected bin. This message is incorrect. (22297258)

EDR/EMR

• Addressed an issue when printing an EMR Patient Form where the narrative would print hashed values in error. (16667052)                                                                                                                                      

EHR

• Adjusted the behavior of the Go-To buttons where if you use "Show All" after clicking Go-To. You will now be returned to your original position before clicking Go To. (19945815)

• Addressed an issue with forms with a history section not pulling data as expected. (18239637)

Installer

• Addressed some issues when updating from 12.9 in certain cases. (22186812)

Ledger

• Resolved an issue where the  provider column in the Ledger was mismatching what Provider was selected in the Charge window for a given charge. (21655129)

• Adjusted the behavior of the Print Statement checkbox to remember whether it was checked or not when creating a claim. (15732253)

• Resolved an issue where MacPractice would unexpectedly quit when creating a new billing contract in some cases. (16665309)

Notes

• Addressed an issue when using a particular workflow, only some Treatment Plan Data will pull into a template. (15279431)

Patients

• Addressed an issue if you remove your user from the Online User Window, and then switch between abilities, your selected patient will display (null) in error. (2286440)

References - Referrers

• Addressed an issue with Command-S not saving as expected when editing the e-mail address in the Referrer node. (17166454)

References - Supercodes

• Corrected an issue where the Unit field was not editable in error. (16103030)

References - Users

• Removed the "Generate and Print Password" option. (22404859)

Reports - Management

• Addressed some inconsistencies with the User Activity Report. (18480458)

• Addressed an issue with the User Activity Report when checking for Refunds-Reversals, where Bulk Insurance Payment Refunds would not capture the user who performed the refund in error. (18923515)

• Resolved an issue where the User Activity Report would not capture the user who created a "Refund as Patient Credit" Negative Adjustment in error.  (18896946)

Reports - Referrals

• Corrected a display issue when adding a lab and referral to a fee in the Fee Schedule, then creating that charge in the ledger, the Patient Charges by Referral report would display the Unit Fee would display as zero, and the Lab Cost would display the Unit Fee amount. (16650756)

Scheduling

• Addressed an issue when printing with the text view, if you attempt to print all resources, you'd get a "Not appointments found!" error. (21099502)

• Addressed an issue when printing the schedule where the print window would not remember the changes from the last session in error. (16644403)

Scheduling - Transparencies

• Addressed an issue where if a transparency type was created on the fly in the schedule, history records of the transparency creation would not be added in error. (16380586)

• Addressed an issue in the Transparency Type node > All Blocks, pressing the delete key with a block selected would not delete the block in error. (15417088)

Build 12.13.0-88

Accounting

• Addressed an error on the tooltip for Net A/R in the Migration Report node. (16681028)

Clinical

• Addressed a display issue with the Included Sections button. (21693303)

Dental

• Addressed an issue where MacPractice could unexpectedly quit when editing a Clinical Note field and deselecting a patient at the same time prior to saving. (21146666)

Digital Radiography

• Implemented a 300 file limit to how many images can be imported at once. (15029027)

ePrescribe

• Adjusted an alert to properly direct the user where they can update drugs and allergies. (21267812)

Labs

• Addressed some slowness when creating Online Lab Orders. (21421694)

Miscellaneous

• Resolved an issue where a "File Not Found On Server" error would occur when uploading images via Digital Radiography. (16175387)

Patients

• Updated the first and last name fields to allow for larger field lengths for the first name (35 characters), and last name (50 characters) (20703932)

Reports - Management

• Updated the History Report so that it now tracks when patients accessed their patient portal and what items they interacted with there. (16845276)

Reports - Measure Calculation

• Addressed an issue with the HIE (Summary of Care) report where if you send from a bad email, the Recorded Electronic Transmission of Document is marked a No when it should be Yes as per ICSA standards. (20236776)

• Made some adjustments to how Referral and Provider ties were handled in the HIE (Summary of Care) report. (20235298)

Reports - Scheduling

• Added a new Appointment Charges report. You can read more about it here. (570678)

• Set the new preference "Show Node for Appointments Without Transactions" in Preferences > Scheduling > Ledger to be on by default. (21381332)

• Adjusted the wording on a column in the Appointment Charges report. (21385003)

• Addressed a column sorting issue with the new Appointment Charges report. (21521925)

Preferences

• Added a new Preferences category, "Patient Selector". (19821793)

Scheduling

• Addressed an issue with MacPractice unexpectedly quitting in the Scheduling Ability in some rare circumstances. (21187113)

Build 12.12.0-72

Digital Radiography

• Addressed a display issue when opening up a new MP window in the DR Ability. (19749721)

eClaims

• Adjusted the First Consultation date label in Ledger > Incidents > Claims Tab to instead be "Initial Treatment", to be more consistent with eClaims. (20308708)

• When sending NEA attachments, if the provider's user reference does not have a Tax ID, the Tax ID of the office will pull instead. If this isn't present, an error will occur. (16358087)

Ledger

• Addressed an issue when double clicking a Locked EMR Form in the Ledger, where you would not be taken to the form in question in error. (21005671)

Login Window

• Resolved an issue where if you clicked the X button in the Login Window, the application would not close as expected. (20912325)

Miscellaneous

• Removed the "pay now" option from the expired license alert for the time being. (21142005)

Patients

• Addressed a formatting issue with the Inspector's Date field in the Patients Ability. (20872600)

• Resolved an issue where the Account Alerts would only ever display in the order in which they were added in error. Now, if you rearrange them, they should appear in the expected order. (2258384)

Scheduling - Transparencies

• Addressed an issue with scheduling appointments where in some circumstances, you will be prevented from scheduling due to a non-existent overlapping transparency. (16422505)

Server

• Addressed stability issues associated with the Online Users Table. (19400875)

Software Update

• Addressed an issue when updating from 7.3 to 11.17. (20600290)

Build 12.11.10-44

Installer

• Addressed an issue when updating between certain builds of MacPractice that would prevent an update from occurring due to hashing issues. 

Patients

• Added a new "Birth Name" field to the Details button of the Patient Tab. This field is used if the patient had a prior, original name before their currently used name. This also includes a "Birth Name Changed Date" field to indicate the change if needed. 

Patient Portal

• Corrected a backend issue when accessing a patient's clinical records via the Patient Portal.

Build 12.11.9-12

Notes

• Addressed an issue where if a user created a note and included a Digital Radiography pull field, MacPractice would unexpectedly quit.

Preferences - Server Backups

• Adjusted the "backup location is inaccessible" prompt to appear when a user logs in.

• Addressed some issues when creating backups to locations other than the default backups path.

References - Users

• Addressed an issue when logging out of MacPractice then back in with the same username, the user would get an erroneous alert indicating they were already logged in. 

Reports - Production Analysis

• Resolved an issue on builds of 12.11 where if you navigated to the Production Detailed by Procedure Report and toggled the Include Modifiers checkbox off and on, a syntax error would trigger. 

• Addressed a separate issue with the Production Detailed by Procedure Report where if a user had Filter Procedures and Include Modifiers enabled, no results would be shown in error. 

Server Management

• Addressed an issue with mounting the sparse bundle.

Build 12.11.8-6

Accounting

• Resolved an issue where a "Error Loading Transactions" error could occur when opening the Accounting Ability.

Backups

• Addressed an issue where a Server could have issues creating backups upon restart in some situations. 

Immunizations

• Made some backend adjustments to how Immunizations are handled.

Miscellaneous

• Added some explainer text on the Inactivity Window to indicate that the user needs to log in again. 

Server Management App

• Added a User Management feature in the Server Management App. 

Build 12.11.7-26

Apps

• Added a new Inactivity Window to secure the device if it is inactive for longer than five minutes. 

EHR

• Resolved an issue with assigning Orders to Users from a Codified Orders section in EHR Forms. 

EMR/EDR

• Addressed an issue with Retrieve Archived EMR Options in the File Menu not working as intended.

iEHR

• Addressed an issue when using a preconfigured Signature section in the iEHR app, where the signature type defaults to Witness instead of Provider in error.

Immunizations

• Added an additional Manufacturer field to Historical Immunizations in the Immunization Widget in the Clinical Ability.

Installer

• Adjusted the uninstaller to ensure an uninstall clears all MacPractice-specific files. 

Patients

• Addressed an issue in the Emergency sub-tab, where the middle initial will not be saved in error. 

Reports

• Addressed an issue with the Patient Electronic Access report when running it for the full year. 

Server

• Adjusted the port used by the MPXServer process to 41853 to avoid interference with other installed software.

Sidebar

• Resolved an issue when clicking the Patient Selector, where the cursor would not automatically jump to the search field in error. 

Software Update

• Updated the version number on the update window. 

Build 12.11.6-22

HL7

• Addressed an issue with Immunization Templates not working as expected.

Immunizations

• Made some backend improvements to ensure history requests work appropriately.

Ledger

• Addressed an issue where MacPractice could unexpectedly quit when saving a charge in error. 

• Addressed an issue where the Place of Service may be incorrect with new charges in error. 

Labs

• Addressed an issue with sending apostrophes in SOAP messages.

Messaging

• Added the ability to import a pdf or image from a direct message directly into a patient's account in the Attachments/Images Ability.

Menu

• Corrected an issue that would cause files to not download from the MacPractice browser window on HelpDesk. 

Patients

• Addressed a display issue in Patients Ability fields.

• Resolved an issue with navigating between Orders in the Orders Tab. 

Reports - Measure Calculation

• Addressed an issue where the MacPractice logo from printed page footers when printing the Measure Calculation and Additional Reports would not print as expected. 

• Addressed a stability issue in the Patient Access report.

Build 12.11.5-8

EMR/EDR

• Addressed some navigation issues when creating new patient forms. 

Patient Portal

• Resolved an issue when creating a new Patient Portal User without initially setting a password, where a forced prompt to set a password would be bypassed in error. 

Preferences

• Resolved an issue where adjustments to Height and Weight in Preferences > Localization, these changed values would be reset to Pounds and Inches when exiting MacPractice. 

• Addressed some issues when creating backups on MacOS Catalina to locations other than the default backups path.

Server

• Addressed some assorted SSL errors on some systems. 

• Addressed an issue where after the server would start, the MPDBUtilityServer process would linger in the background in error. 

Build 12.11.4-20

Bridges

• Resolved an issue with the Radiovision bridge not opening the patient in the Radiovision application when utilizing our DR Bridge feature. 

eClaims

• Addressed errors that could occur when receiving eClaims reports. 

Preferences

• Addressed an issue in Preferences > Forms, where Default Forms would not be saved as expected.

References

• Resolved an issue where in some cases, if you click the Fee Schedule node, MacPractice could unexpectedly quit.

Reports

• Addressed an issue with the Marketing Referrals report where the filters weren't behaving as expected. 

Build 12.11.3-4

Dental - Restorative Charting

• Resolved an issue when using Supercodes with no default provider set, where a database error could occur. 

• Addressed an issue where MacPractice would stop responding when trying to chart procedures in certain cases. 

Digital Radiography

• Addressed an issue when changing a layout on a DR Visit, where the appearance of the layout would not change when first attempted in error. 

Build 12.11.2-32

Digital Radiography

• Addressed an issue when editing a DR image and changing the visit, where the change would not reflect as expected. 

EHR

• Addressed an issue where if you work on one EHR Form and then switching patients via the Patient Selector, MacPractice could unexpectedly quit. 

iEHR

• Addressed an issue where the iEHR app could unexpectedly quit when selecting a patient in some circumstances.

• Addressed an issue with pdfs not displaying as expected in iEHR. 

Ledger

• Resolved an issue where the  provider column in the Ledger was mismatching what Provider was selected in the Charge window for a given charge. 

Managers - Code Manager

• Added ADA Codes for 2021. 

Menu

• Addressed an issue where menu options were not greyed out as expected when logging out of MacPractice. 

Patients

• Addressed an issue in the Patient tab where if you double click on a referrer, if there are charges attached to this referrer, you'll see an error about not being able to replace the referral due to it being tied to a charge/incident. 

• Adjusted the behavior when setting a Referrer's Associated Provider to None, an alert will no longer appear advising the user to set an Associated Provider. 

Reports - Clinical Quality Measures

• Added a column in the sidebar for the Clinical Quality Measure reports for CMS ID to better identify particular Clinical Quality Measures. 

Rx

• IL PDMP added to the Rx Sidebar. 

Server Management App 

• Adjusted the behavior of the Server Management App so a user should not have to manually trust the certificate anymore in the browser.

• Addressed an issue when restoring a database via the Server Management App. 

• Updated the login window button to open the Server Management App. 

Ticket Submission Window

• Adjusted some elements of the Ticket Submission window. 

Build 12.11.1-10

New Enhancement - Patient Selector

• We've made some changes to the Patient Selector which you can read about in this HelpDesk article. We've also added a new Preference Category that relates to these changes.

Clinical

• Added the ability to filter by a set date range when preparing an export. 

• Addressed a display issue with the Included Sections button.

eClaims

• Addressed an issue when retrieving eClaim reports, where you will be notified that claims have been moved to the rejected bin. This message is incorrect. 

EHR

• Addressed an issue where a referral could be removed while ties still existed in the database in particular circumstances.  

Installer

• Resolved issues when updating from MP 12.9 to 12.11. 

Ledger

• Adjusted the behavior of the Print Statement checkbox to remember whether it was checked or not when creating a claim. 

Patients

• Updated the first and last name fields to allow for larger field lengths for the first name (35 characters), and last name (50 characters) 

Reports - Management

• Updated the History Report so that it now tracks when patients accessed their patient portal and what items they interacted with there. 

Reports - Measure Calculation

• Adjusted a few fields in the Social, Psychological and Behavioral widget to only allow certain values according to the field's requirements. 

• Made some adjustments to how Referral and Provider ties were handled in the HIE (Summary of Care) report. 

Build 12.11.0-115

New Feature - Server Management Application

• In 12.11, we're testing our new Server Management App, which will allow you to easily track the status of your MacPractice Server, and perform some database management. We plan on starting simple and then slowly expanding the functionality of this App. You can read more about this new feature here. 

Changes to eClaim Reports

• We've made a few changes to how eClaim reports are handled. By default, eClaim reports will be retrieved overnight if the Server is running, and sending eClaims will also auto-retrieve eClaim reports. You can read more details here.

Attachments/Images

• Addressed an issue when updating from 12.9 to 12.11, where attachments would not display properly post-update and a "file not found" error would occur.  (21802867)

Dental - Restorative Charting

• Addressed an issue when locking a Clinical note on the Dental Tab while the Clinical Note field is selected, where information could be lost from the Clinical note in error. (20284145)

eClaims

• Adjusted the behavior when submitting eClaims where reports are now automatically received. (19860973)

• Addressed a typo in the Report Status Window. (20621534)

• Added a progress indicator at the bottom when in the Reports node of the eClaims ability. (20621484)

• Added a notification to inform the user of received eClaim reports. (20809419)

EHR

• Addressed an issue where ounces from a patient's weight could be dropped in an EHR Form. (20492755)

ePrescribe

• Addressed an issue where the face sheet would not be printable when using a particular workflow. (20750228)

Labs

• Addressed a timeout issue that could occur when creating an Online Lab Order. (18971132)

• Addressed some database errors that could occur when creating Online Lab Orders and associating particular diagnoses to them. (19870632)

Ledger

• Corrected an issue when navigating to the Ledger Tab, where Dental shortcuts could appear in error. (20456177)

• Resolved an issue with Billing Contracts when you split an initial payment, where the split portion of the initial payment will equal zero dollars in error. (19529757)

• Addressed an issue when double clicking a Locked EMR Form in the Ledger, where you would not be taken to the form in question in error. (21005671)

Managers - Database

• Resolved an issue that would occur in certain circumstances when generating a backup from the prompt when running a Check and Correct. (17376434)

Miscellaneous

• Addressed an issue where a database error could occur periodically occur. (20603130)

• Resolved an issue where in some situations, the RefCon database would not be installed alongside the MacPractice Server. (21545988)

Clinical

• Addressed an issue where the Clinical Notes widget was not visible unless a start date is entered  into the filters at the top. (19656558)

• Resolved an issue where the Vitals widget wasn't honoring OS Preferences for a 12 hour clock vs. a 24 hour clock. (19100627)

Preferences

• Added a Host field to LabCorp Labs Preferences. (18170191)

References - Fee Schedule

• Resolved an issue where a unit fee higher than 999 would not display the comma in the value correctly. (20235825)

• Addressed some resizing issues with the Fee Schedule view. (20236326)

References - Users

• Resolved an issue when setting a password for a new user, where if you cancel out of the setting password window in a particular workflow, the new user record could be saved with no set password in error. (13616056)

Scheduling - Transparencies

• Addressed an issue in the Find node, where if you search for availability in Transparencies, those Transparency Types with "Do Not Schedule" enabled could still be displayed as search results.(19314953)

Server

• Implemented some additional server logging to help better diagnose rare mounting issues.(16175387) 

Build 12.9.2-35

Clinical

• Resolved an issue where exporting from the Clinical Ability, the "Export Patients Incidents with changes from the last 48 hours" and "Export Specific Patient Clinical Data within a date range", the Included Section button would not appear as expected. 

EHR

• Addressed an issue where a referral could be removed while ties still existed in the database in particular circumstances. 

Labs

• Addressed some slowness when creating Online Lab Orders. 

Ledger

• Addressed an issue when double clicking a Locked EMR Form in the Ledger, where you would not be taken to the form in question in error. 

• Resolved an issue where the  provider column in the Ledger was mismatching what Provider was selected in the Charge window for a given charge.

Miscellaneous

• Resolved an issue where a "File Not Found On Server" error would occur when uploading images via Digital Radiography. 

• Addressed an issue where MacPractice could unexpectedly quit in random circumstances. 

• Adjusted some elements of the Ticket Submission window. 

• Addressed an issue where menu options were not greyed out as expected when logging out of MacPractice.

• Updated the standard Reference Concept Database included in MacPractice installers to the 200324 version. 

Patients

• Addressed an error that could occur when double clicking on a referrer in the Referrals sub-tab, where if there's a charge with this referral tied to it, you may see an error "Cannot replace Referral" in error. 

Reports - Management

• Updated the History Report so that it now tracks when patients accessed their patient portal and what items they interacted with there.

Build 12.9.1-14

Clinical

• Addressed an issue where the Clinical Notes widget was not visible unless a start date is entered  into the filters at the top.

Labs

• Added a Host field to LabCorp Labs Preferences.

• Addressed a timeout issue that could occur when creating an Online Lab Order. 

• Adjusted how MacPractice handles received Lab Results. Now if there is no inherent patient data directly tied, a lab order may still be able to tie correctly based on the Lab OrderID. 

• Addressed some database errors that could occur when creating Online Lab Orders and associating particular diagnoses to them.

• Added a new Labs Preference "Duplicate Embedded Documents to Attachments". 

• Adjusted how embedded pdfs are duplicated to attachments, so they should now include the Procedure Date and Description as intended. 

Services and Products

• Added the LabCorp Inbox to the Services and Products Ability sidebar.

Miscellaneous

• Addressed a recurring database error that could occur in rare circumstances. 

• Resolved an issue that would prevent a user from retrieving archived patients after restoring a database. 

• Resolved a potential stability issue when updating the database. 

Build 12.9.0-117

Bridges

• Adjusted the behavior of the DTX Preference so that the Chart Number is the selected option for Key Bridge On, located underneath Preferences > Digital Rad. Bridges > DTX.

Check In App

• Corrected a display issue if you attempt to check in for an appointment as a patient without an appointment.

Clipboard App

• Adjusted the patient picture area to advise the user to tap it to change the photo. 

Dental - Perio

• Addressed an issue where the Notation Points menu could occasionally disappear when navigating from Treatment Plans to Perio Visits. 

• Resolved an issue where the cursor in a Perio Chart would not behave as expected when only Probing Depth, Gingival Margin, and Clinical Attachment Loss were enabled in Perio Preferences. 

• Added a legend for printed Perio Records to clearly describe the numbering scheme for a patient's Prognosis.

• Addressed an issue when switching from a Perio Chart to a Restorative Chart, the Charting Menu would not appear as normal when right clicking on teeth in error. 

eClaims

• Added all ANSI Attachment Type codes.

EHR

• Addressed an issue where if, in an EHR patient form with a billing section, you create a Careslip order for a patient with at least two incidents, the incident at the top of the Charge Window would be incorrect in error.

ePrescribe

• Resolved an issue where MacPractice would unexpectedly quit after transmitting a newly created prescription. 

iEHR

• Resolved an issue where tapping on the patient demographic tab could cause iEHR to unexpectedly quit. 

• Addressed a display issue when selecting a patient.

• Addressed a display issue when the device pin window opens up. 

• Addressed a display issue when pulling up an ePrescribe element. 

Jive

• Addressed an issue where Jive would issue an OAuth error when logging in via MacPractice. 

Ledger

• Adjusted the behavior of the Provider field in the New Charge window. Now, the Provider will pull from an appointment's Resource Provider in the Schedule IF there is no provider set on the fee schedule. This behavior only works in the Advanced View of the Schedule.

• Addressed an issue where if there was a predetermination received present in a treatment plan  when adding a second predetermination received, this item would automatically move down to become the last record in a treatment plan in error. 

• Resolved an issue where MacPractice would unexpectedly quit when moving treatments to transactions that had previously been tied to a predetermination in certain circumstances. 

Managers - Claim Manager

• Resolved an issue when a user double clicks on a paid/closed claim, the PDF or eClaim would not open as expected. 

• Resolved an issue with MIPS codes not sending properly via Claims Manager. 

Managers - Charting Code Map

• Addressed an issue where Posts and Core codes would not display their short descriptions.

Managers - Database Utilities

• Corrected an issue with the Update Plan Participation Database Utility, where the selection table would occasionally not behave as expected. 

Managers - Statements

• Resolved an issue where the "Show Only Accounts with Balance Overdue By X Days" checkbox was not behaving as expected.

• Corrected an issue where the "Exclude Accounts who have received statement in last (_) days who had no recent activity" checkbox was not behaving as expected.

Menu

• Addressed an issue with the Show Ticket Window not displaying properly on dark mode. 

Miscellaneous

• Addressed some issues in the iPad apps when dark mode is enabled. Note that this does not add dark mode support, it simply will behave in light mode. 

• Resolved an issue with microphones/video cameras not able to be used unless MacPractice is closed. You should now be able to use MacPractice and your microphone and camera in another app at the same time. 

• Updated the iPad app icons! 

Patients - Orders

• Addressed an issue where a Careslip Charge order could have all fields greyed out preventing a user from interacting with this order until they unselected and reselected it. 

Preferences - Server Backup

• Addressed an error that could occur when writing backups. 

References - Fee Schedules

• Fee Schedule units now match Charge units and can hold up to 8 numbers behind a decimal.

Reports - Insurance

• Added a footer note when printing the Insurance Write Off Report that denotes which date filter was used to generate the report. 

Reports - Measure Calculation

• Updated the footer information for the Patient Electronic Access report for Stage 3 and MIPS programs. 

Reports - Referrals

• Added a basic Marketing Referrals report.

Scheduling

• Addressed an issue where setting up a repeating appointment or repeating transparency could cause MacPractice to unexpectedly quit. 

Scheduling - Online Scheduling

• Addressed some inconsistencies with online scheduling availability displayed on the portal not displaying all availability as expected.

Build 12.8.0-112

Bridges

• Addressed an issue when running the Romexis Bridge on Catalina and Builds 12 and up of MacPractice. 

• Addressed an issue with the DTX Bridge not creating and selecting patients as expected. 

Clinical

• Adjusted the CCDA export when exporting the Vitals widget to ensure all necessary data is pulled as required. 

• Made a change to ensure that the Preferred Language is represented by human language and not a Language Code as required by ICSA.

• Adjusted the behavior of the CCDA Assessment section and how it pulls information to better comply with ICSA standards. 

EHR

• Addressed an issue with entering data into the sampler template, where application errors would occur. 

ePrescribe

• Addressed an issue when in ePrescribe Preferences, the Access Server is set to Pre-Production, where the website for the pre-production environment was not accessible in error.

Ledger

• Addressed an issue with Prior Authorizations not pulling correctly into the Prior Authorization Tab in an Incident. 

• Resolved an issue where in certain circumstances, creating/printing a predetermination could cause MacPractice to unexpectedly quit. 

Managers - ERA Manager

• Resolved an issue where MacPractice could unexpectedly quit when right clicking the bottom table in certain circumstances. 

Managers - Claim Manager

• Addressed an issue in the Claims Manager where if you attempted to print all claims, MacPractice could unexpectedly quit. 

• Resolved an issue where the Batch Claims Manager would not update the table results when checking the primary/secondary claims or the paper/eclaims checkboxes.

• Corrected an issue in the Claims Manager with clicking columns to sort them. 

References

• Added a new default Place of Service for Telehealth (2) that can be used in the new charge window in the Ledger. 

Reports

• Added a detail on which date filter was used in the Insurance Write-Offs report when printing a copy. 

Reports - Clinical Quality Measures

• Updated the CMS 153 "Chlamydia Screening for Women" report to meet 2019 reporting standards.

• Updated the CMS 138 "Preventive Care and Screening: Tobacco Use: Screening and Cessation Intervention" to meet 2019 reporting standards.

• Updated the CMS 2 "Preventive Care and Screening for Clinical Depression & Follow-Up Plan" to meet 2019 reporting standards. 

• Updated the CMS 82 "Maternal Depression Screening" to meet 2019 reporting standards. 

• Addressed an issue with the Controlling Blood Pressure report. 

Reports - Measure Calculation

• Updated how CCDAs are generated to properly indicate when there are no Problem List items or Allergies to meet ICSA requirements. 

• Addressed an issue where in the HIE (Summary of Care) report, in certain circumstances with a patient that has a referral set to Transition To within the date range of the report, but otherwise would not be included, they may be included in the report results in error. 

• Updated the View Download Transmit report to track when a patient accesses the Clinical sections of the Patient Portal. 

• Added a column to the Patient Electronic Access report "CCDA Generated Date", which tracks when CCDA records are generated.

• Updated Measure Calculation reports to ensure when no providers are selected, the reports display properly. 

• Updated the Patient Electronic Access report to track if Clinical information has been exported to the Patient Portal.

• Addressed an issue where MacPractice could unexpectedly quit when running the View Download Transmit report in certain circumstances.

• Adjusted how patients with multiple providers were handled for the purposes of the Patient Electronic Access numerator and denominator counts per provider for a given time period.  

Schedule

• Addressed an issue where MacPractice could unexpectedly quit when clicking on the Find or On Call nodes in the Schedule Ability. 

• Addressed an issue with using the Find node to locate open spots in the schedule where the results could include time slots already occupied by an appointment. 

Miscellaneous

• Adjusted some backend display elements for several areas in the software. This should not impact the user experience for users. (From cell based to view based conversions)

• Updated the MacPractice application icons! The old ones were a bit outdated and didn't quite match the macOS aesthetic as much. We hope you enjoy our new icons! 

• Updated the standard Reference Concept Database included in MacPractice installers to the 200324 version.

Build 12.7.0-70

Dental - Restorative Charting

• Addressed an issue where if you adjusted a quadrant on a patient's charge in the ledger, the procedures would not appear to be charted correctly when you navigated back to Dental.

Digital Radiography

• Resolved some issues with Planmeca devices on MacPractice Build 12 and macOS Catalina. 

EHR

• Resolved an issue when printing EHR Form Narratives, where in the PDF preview, headers and page numbers were not present in error. 

• Addressed a potential memory leak in the EHR Ability when adding new forms to a patient's record.

EMR/EDR

• Resolved an SQL error when adding a Diagnosis code to a Problem List in EMR, then adding an apostrophe to the Notes box in the Problem List. 

Jive

• Made an adjustment to Jive's backend API for future compatibility. 

Ledger

• Addressed an issue where if you move a transaction to a treatment plan, the patient portion for the procedures dip into the negative once a predetermination is received. 

• Resolved an issue where if you attempt to print Today's Transaction or an Account Statement, where an error could occur in unique circumstances. 

• Corrected an issue when the "Automatically Load Patient in Sidebar" Patient Preference was disabled, where trying to post charges from a billing order would not work as expected. 

• Resolved a display issue with Ledger General Preferences "Show Archived Incidents in Account Ledger" and "Sort Account Transactions by Date Entered", where the patient's Account Ledger would display the incorrect running balance. Actual data was not impacted by this display issue. 

Managers - Statements

• Resolved an issue where the A/R message in the Statements Manager was not printing as expected on statements. 

• Addressed an issue when utilizing Installment Amounts on a Patient's Account Tab, where generating statements could cause issues. 

Menu

• Resolved an issue with the Show Ticket Window option in the Window menu in MacPractice, where if you tried to type into the long description field, the software would allow you to but would unexpectedly quit in error. Now you simply cannot type into this field. 

Miscellaneous

• Resolved an issue with the Help Menu > Share Screen option not functioning as expected. 

• Resolved an installer issue that could prevent installation in certain circumstances.

Scheduling

• Addressed an issue where if the Dental Tab was disabled on a practice's license, you could still see Dental/Perio as an option when right clicking appointments.

Build 12.6.0-69

Accounting

• The Accounting Ability is now included on the toolbar by default upon updating to 12.6. If you prefer not to have the Accounting Ability by default in the toolbar, you can right click and select "Customize Toolbar" to adjust the abilities and how they're ordered.

Bridges

• Addressed some issues with the DTX Bridge not working as expected. 

Dental - Perio

• Addressed an issue where the Notation Points gear icon would not be responsive when a user clicked on it in error. 

eClaims

• Addressed an issue with dark mode, where the file transfer results window would not readable due to the black text on black background.

EHR

• Resolved an issue when adding medications to the reconciliation form, where the Form and Route drop downs would not always populate as expected. 

Installer

• Resolved an issue where the APFS conversion of the MacPractice sparse bundle was not able to start.

Inventory

• Addressed a visual error where the Total Cost field in an Inventory Purchase Order is further down on the screen than intended.

Ledger

• Addressed some visual display issues when on dark mode in a Contract Billing payment plan schedule. 

Managers - ERA Manager

• Resolved an issue in the ERA Manager where the Name column data could display incorrectly in particular circumstances.

Managers - Statements

• Addressed an issue with the "Don't Send Statements to Accounts with Outstanding Claims" option not functioning as intended in the Statements Manager.

Notes

• Corrected an issue that could occur when creating a new Note using an existing Template, then using Command-P to save and export the note, then moving the note to a locked folder. In this situation, the newly created note would appear blank in the locked folder in error.

Reports

• Addressed an issue with write off amounts not displaying properly in certain circumstances in the Posted/Procedure Date Day Sheet reports.

• Resolved an issue with the Patient by Insurance Carrier report not pulling the primary insurance subscriber number in error. 

• Addressed some issues with the Date By Month reports, where write offs would not always show when filtering for particular providers. 

• Addressed an issue with the Insurance Claims Outstanding report, where some claims would mistakenly pull into the report in error.

Scheduling

• Resolved an issue when working with a transparency (creating, editing, moving, or deleting), where MacPractice could unexpectedly quit in certain circumstances.

• Re-added the functionality to delete multiple repeat appointments.

Timeclock

• Resolved an issue where if a user does not clock out from a shift on the last day of a month, and remains clocked in for multiple days, they would disappear from the time clock schedule.  

TSYS

• Addressed a minor issue where some transaction records in the Transaction Log would not include a comma for values larger than 1,000 in error. 

• Resolved an issue with the TSYS Integration when in the Insurance Payment window, where the transmit button would not be greyed out when the payment is 0.00 in error. 

Build 12.5.6-22

New Enhancement - Patient Selector

• We've made some changes to the Patient Selector which you can read about in this HelpDesk article. We've also added a new Preference Category that relates to these changes. 

Clinical

• Addressed an issue where the Clinical Notes widget was not visible unless a start date is entered  into the filters at the top. 

• Resolved an issue where exporting from the Clinical Ability, the "Export Patients Incidents with changes from the last 48 hours" and "Export Specific Patient Clinical Data within a date range", the Included Section button would not appear as expected.

Ledger

• Addressed an issue when double clicking a Locked EMR Form in the Ledger, where you would not be taken to the form in question in error. 

Preferences

• Added a new Preferences category, "Patient Selector".

Reports - Management

• Updated the History Report so that it now tracks when patients accessed their patient portal and what items they interacted with there.

Build 12.5.5-12

Database Update

• Addressed an issue where in some cases when updating from 7.3 to 12.1+, where the "Migrating EHR Form billing data to new database schema" would take an exorbitant amount of time. 

• Resolved a potential stability issue when updating the database. 

ePrescribe

• Addressed an issue where the face sheet would not be printable when using a particular workflow. 

Labs

• Addressed some slowness when creating Online Lab Orders. 

Patients - Clinical

• Addressed an issue where the Clinical Notes widget was not visible unless a start date is entered  into the filters at the top. 

Server

• Addressed stability issues associated with the Online Users Table. 

Build 12.5.4-14

iEHR

• Resolved an issue with Notes History not loading a note in certain circumstances. 

ePrescribe

• Resolved an issue where if you create and transmit a prescription, then click out of the ePrescribe window to another area of MacPractice, a database error could occur. 

Labs

• Added a Host field to LabCorp Labs Preferences. 

• Addressed an issue where MacPractice could unexpectedly quit when creating an Online Lab Order. 

• Addressed a timeout issue that could occur when creating an Online Lab Order. 

• Added a new Labs Preference "Duplicate Embedded Documents to Attachments". 

• Adjusted how MacPractice handles received Lab Results. Now if there is no inherent patient data directly tied, a lab order may still be able to tie correctly based on the Lab OrderID. 

• Addressed some database errors that could occur when creating Online Lab Orders and associating particular diagnoses to them.

• Adjusted how embedded pdfs are duplicated to attachments, so they should now include the Procedure Date and Description as intended. 

Managers - ERA Manager

• Resolved an issue in the ERA Manager where the Name column data could display incorrectly in particular circumstances. 

Miscellaneous

• Addressed a recurring database error that some users on 12.5.3 experienced. 

Services and Products

• Added the LabCorp Inbox to the Services and Products Ability sidebar.

Scheduling - Online Scheduling

• Addressed some inconsistencies with online scheduling availability displayed on the portal not displaying all availability as expected. 

Build 12.5.3-17

EHR

• Addressed a potential memory leak in the EHR Ability when adding new forms to a patient's record.

• Addressed an issue with entering data into the sampler template, where application errors would occur. 

• Addressed an issue where if, in an EHR patient form with a billing section, you create a Careslip order for a patient with at least two incidents, the incident at the top of the Charge Window would be incorrect in error.

ePrescribe

• Addressed an issue when in ePrescribe Preferences, the Access Server is set to Pre-Production, where the website for the pre-production environment was not accessible in error.

Managers- Claim Manager

• Resolved an issue with MIPS codes not sending properly via Claims Manager. 

Managers - ERA Manager

• Resolved an issue where MacPractice could unexpectedly quit when right clicking the bottom table in certain circumstances. 

Managers - Statements

• Resolved an issue where the "Show Only Accounts with Balance Overdue By X Days" checkbox was not behaving as expected. 

• Corrected an issue where the "Exclude Accounts who have received statement in last (_) days who had no recent activity" checkbox was not behaving as expected. 

Miscellaneous

• Updated the standard Reference Concept Database included in the MacPractice installer to the 200324 version.

• We've updated the MacPractice Application icons!

• Added some logging that occurs when converting from HFS to APFS.

References

• Added a new default Place of Service for Telehealth (2) that can be used in the new charge window in the Ledger. 

Reports - Clinical Quality Measures

• Resolved an issue where the clinical export would not always generate properly under certain circumstances.

Reports - Measure Calculation

• Addressed a SQL error that could occur when generating the View Download Transmit report. 

• Adjusted how patients with multiple providers were handled for the purposes of the Patient Electronic Access numerator and denominator counts per provider for a given time period.  

• Updated the footer information for the Patient Electronic Access report for Stage 3 and MIPS programs.

Build 12.5.2-14

Bridges

• Addressed an issue when running the Romexis Bridge on Catalina and Builds 12 and up of MacPractice.

• Resolved some issues with the DTX Bridge.

Digital Radiography

• Resolved some issues with Planmeca devices on MacPractice Build 12 and macOS Catalina. 

EHR

• Resolved an issue when printing EHR Form Narratives, where in the PDF preview, headers and page numbers were not present in error.  

Ledger

• Addressed an issue where if you move a transaction to a treatment plan, the patient portion for the procedures dip into the negative once a predetermination is received.

• Resolved an issue where if you attempt to print Today's Transaction or an Account Statement, where an error could occur in unique circumstances.

• Corrected an issue when the "Automatically Load Patient in Sidebar" Patient Preference was disabled, where trying to post charges from a billing order would not work as expected. 

• Resolved a display issue with Ledger General Preferences "Show Archived Incidents in Account Ledger" and "Sort Account Transactions by Date Entered", where the patient's Account Ledger would display the incorrect running balance. Actual data was not impacted by this display issue. 

Miscellaneous

• Resolved an issue with the Help Menu > Share Screen option not functioning as expected. 

Notes

• Corrected an issue that could occur when creating a new Note using an existing Template, then using Command-P to save and export the note, then moving the note to a locked folder. In this situation, the newly created note would appear blank in the locked folder in error.

Reports

• Addressed an issue with the Insurance Claims Outstanding report, where some claims would mistakenly pull into the report in error.

Timeclock

• Resolved an issue where if a user does not clock out from a shift on the last day of a month, and remains clocked in for multiple days, they would disappear from the time clock schedule. 

Build 12.5.1-4

Installer

• Resolved an issue where the APFS conversion of the MacPractice sparse bundle was not able to start. 

Build 12.5.0-94

Bridges

• Addressed some issues with the DTX Bridge not working as expected. 

Contract Billing

• Addressed an issue in Contract Billing where if you set the option to post a late fee automatically if the contract charge has not been paid off by the end of a grace period, where the late fees could be posted even if the original charge already has a payment tied to it or not. 

Digital Radiography 

• Corrected an issue where if you create an annotation with text, then move the annotation, then save, the annotations would not show up at all.

EMR/EDR

• Resolved an issue where Careslip Orders, when posted, were posting to the incorrect incident in cases where a patient has at least two incidents.

Ledger

• Addressed a display issue with the Claim Creation Window when it is resized to a small window. 

• Corrected an issue where if a user in the ledger clicked on the Transactions or Treatments node in the Ledger Sidebar, Dental Shortcut icons would appear in error. 

Managers - Statements

• Addressed an issue with the "Don't Send Statements to Accounts with Outstanding Claims" option not functioning as intended in the Statements Manager.  

Patients

• Resolved an issue with using the Inspector drawer's History Tab, where the results were not sorted as expected. 

Preferences - Server Backups

• Resolved an issue where the "Encrypt Backups with Password" option in Server Backup Preferences would still be unchecked if you enabled this option, but cancelled out of entering a password.

Reports

• The History Report in MacPractice now records when patients access their clinical record from the Patient Portal. 

• Resolved an issue with the Patient by Insurance Carrier report not pulling the primary insurance subscriber number in error.

• Addressed an issue with write off amounts not displaying properly in certain circumstances in the Posted/Procedure Date Day Sheet reports. 

Rx

• Addressed a very minor display issue in dark mode. 

Scheduling

• Resolved an issue where working with a transparency (creating, editing, moving, or deleting), MacPractice could unexpectedly quit in certain circumstances.

Server

• In 12.5, we've converted the sparse bundle that contains database and connection information for MacPractice to APFS (Apple File System). This should improve performance and more importantly, should resolve the need to run the Graceful Quit script. 

Build 12.4.0-64

Clinical

• Adjusted the Patient Forms widget to display the Date of Service. 

Digital Radiography

• Resolved an issue where a user cannot export images from the thumbnail section of a locked DR records.

• Added the functionality to resize filters and presets.

• Resolved an issue in Digital Radiography Preferences for an Auto-Import folder, where an invalid path would not be greyed out as intended. 

• Resolved an issue where if you have images open in full screen on a secondary display, then navigate to the Patients Ability to a patient's ledger, the edited image on the second display will be blank in error. 

• Addressed some inconsistent behavior when dragging an image from outside of MacPractice into the DR Thumbnail view, where this was not always importing the image as expected. 

Inventory

• Resolved an issue when archiving inventory categories then unarchiving those categories, where the unarchived categories were not re-inserted properly in error. 

Ledger

• Addressed an issue with the Attorney Notes field in Ledger > Incident > Attorney Tab > Notes 

Managers - Database Utilities

• Addressed a display issue in the Update Carrier Always Pays Provider utility and the Remove Insurance Portion utility.

Managers - Statements

• Resolved an issue that could occur in some cases where printing statements from the Statements Manager could result in MacPractice unexpectedly quitting. 

Preferences

• Addressed a display issue with the Provider column in the Provider/Office Preferences.

Reports

• Addressed an issue in the Posted Date Day Sheet where the User ID column for write offs was populated from the user who posted the charge. This has been changed so if a user who posted an insurance payment would be represented here instead. 

Reports - Measure Calculation

• Resolved an issue where Patient Education resources would be counted for multiple providers despite only one having a patient education resource associated with them.

Reputation Marketing

• Our Reputation Marketing solution, Reputation Loop, has been acquired by Grade.us, who will be taking over our Reputation Marketing solution. We've made some backend changes to accommodate Grade.Us's systems. Navigating to the Reputation Marketing Ability will still function as you'd expect. For more information, we strongly recommend contacting Grade.Us. 

Rx

• Addressed a very minor display issue in dark mode. 

Scheduling

• Addressed a display issue that could occur when adjusting settings in the Appointment Display node. 

Video Capture

• Addressed some issues when clicking the camera icon in the lower right corner, where if no camera was attached, MacPractice could unexpectedly quit.

Build 12.3.1-29

Bridges

• Addressed some issues with the DTX Bridge not working as expected. 

Contract Billing

• Addressed an issue in Contract Billing where if you set the option to post a late fee automatically if the contract charge has not been paid off by the end of a grace period, where the late fees could be posted even if the original charge already has a payment tied to it or not. ROFL

Dental - Restorative Charting

• Corrected an issue that was causing Dental shortcuts to grey out after switching patients in error. 

Digital Radiography

• Resolved some issues with Planmeca devices on MacPractice Build 12 and macOS Catalina. 

EHR

• Resolved an issue when printing EHR Form Narratives, where in the PDF preview, headers and page numbers were not present in error.  

EMR/EDR

• Resolved an issue where Careslip Orders, when posted, were posting to the incorrect incident in cases where a patient has at least two incidents. 

ePrescribe

• Corrected an issue with the height and weight fields not properly passing through to NewCrop correctly.

Ledger

• Corrected an issue where if a user in the ledger clicked on the Transactions or Treatments node in the Ledger Sidebar, Dental Shortcut icons would appear in error.

• Addressed an issue where if you move a transaction to a treatment plan, the patient portion for the procedures dip into the negative once a predetermination is received. 

• Corrected an issue when the "Automatically Load Patient in Sidebar" Patient Preference was disabled, where trying to post charges from a billing order would not work as expected. 

• Resolved a display issue with Ledger General Preferences "Show Archived Incidents in Account Ledger" and "Sort Account Transactions by Date Entered", where the patient's Account Ledger would display the incorrect running balance. Actual data was not impacted by this display issue. 

Login

• We've established compatibility with macOS Catalina, and as thus we are removing the OS Alert warning a user about running MacPractice on macOS Catalina.

Managers - Statements

• Resolved an issue where the A/R message in the Statements Manager was not printing as expected on statements.

Miscellaneous

• Resolved an issue with the Help Menu > Share Screen option not functioning as expected. 

Notes

• Corrected an issue that could occur when creating a new Note using an existing Template, then using Command-P to save and export the note, then moving the note to a locked folder. In this situation, the newly created note would appear blank in the locked folder in error. 

Preferences - Server Backups

• Resolved an issue where you could not write a backup to anywhere but the default location. 

Reports

• Resolved an issue with certain export presets not exporting properly.

• Resolved an issue with the Patient by Insurance Carrier report not pulling the primary insurance subscriber number in error. 

• Addressed an issue with write off amounts not displaying properly in certain circumstances in the Posted/Procedure Date Day Sheet reports. 

• Addressed some issues with the Date By Month reports, where write offs would not always show when filtering for particular providers. 

• Addressed an issue with the Insurance Claims Outstanding report, where some claims would mistakenly pull into the report in error.

Scheduling

• Resolved an issue where working with a transparency (creating, editing, moving, or deleting), MacPractice could unexpectedly quit in certain circumstances. 

• Re-added the functionality to delete multiple repeat appointments.

Timeclock

• Resolved an issue where if a user does not clock out from a shift on the last day of a month, and remains clocked in for multiple days, they would disappear from the time clock schedule. 

Build 12.3.0-79

Attachments/Images

• Resolved an issue where if you attempted to drag and drop a single page from a multi-page Pdf into the attachments ability, MacPractice would unexpectedly quit. Now MacPractice simply will not accept the single page drag and drop. 

Dental - Perio

• Addressed an issue where the Perio control panel could disappear when switching between perio records. 

Digital Radiography

• Resolved an issue when quitting MacPractice from the full screen view in the DR Ability, where MacPractice would not properly quit in error. 

• Corrected an issue where in certain circumstances, editing filters and then closing the image editor window would retain the filter changes, but the filter adjustment bars would not appear to have retained the changes in error.

• Resolved an issue where if you export an image after using the line measurement tool and saving, where the measured annotation would be inverted in error. 

• Corrected an issue where the Digital Radiography Preference for Image Type was not being honored when importing images in error. 

• Resolved an issue when using the Sharpen Luminance filter on a new image, then mousing over the image to reveal the tooltip, where it would not appear as if the Sharpen Luminance filter was actually applied in the tooltip. 

EHR

• Resolved an issue when using the pull from chart buttons on an EHR Section with an identical name as another EHR section, where the buttons would only impact the first section's popovers in error. 

• Addressed an issue where if you are attempting to capture an image from the Attachments section of an EHR Form, MacPractice could unexpectedly quit.

• Addressed an issue where if a user had already added an Encounter Diagnosis to a previously billed charge then tried to add the same code, the prompt to confirm whether the user wants to add a new code or pull the old code would not appear as expected. 

• Resolved an issue where dragging a file into the EHR sidebar was causing MacPractice to unexpectedly quit.

• Resolved an issue where a user would be unable to select allergy types when reconciling allergies in a EHR Form with an Allergies codified section added to it. 

Inventory

• Updated some text background color choices in dark mode in the Inventory Ability. 

Ledger

• Corrected an issue involving Provider Adjustments report not displaying the proper provider for payments refunded to the provider in some workflows.

• Resolved an issue where diagnosis codes would not pull into a custom-edited UB form with over 4 diagnoses in error. 

• Addressed an issue where "Predetermination received" entries on a Treatment Plan would disappear after moving a treatment to transactions. 

• Resolved an internal issue with how supercodes are handled. 

• Addressed an issue where if a user adds a prescription to a new charge in the Rx Tab of the Charge Window, they would see a "All Patient Medications Restricted" warning in error. 

Managers - Bulk Insurance

• Resolved an issue where write offs were being applied to charges despite no payment being applied, which could cause patient payments to unapply on charges. 

• Addressed an issue in particular builds of earlier 11.17 where unapplying bulk insurance payments on a single patient would unapply all write offs in error. 

Patients - Orders

• Addressed an issue where if you attempt to post care slip charges from the Orders Tab, the charges would post but the patient would not be selected as expected. 

References - Insurance

• Corrected a display issue where the "Update all Patients" button was slightly cut off. 

References - Referrals

• Resolved an issue with tabbing between fields in the Referrals References.

Reports

• Resolved an issue where MacPractice would unexpectedly quit when generating an "Insurance Receipts by Procedure" report.

• Addressed an issue where an SQL error could occur when exporting a preset on the "Insurance Receipts by Plan Type" report.

• Corrected an issue where if a user right clicked on some of the results generated in the History Report, MacPractice could unexpectedly quit.

• Addressed an issue with how Contract Billing charges are displayed in the Posted/Procedure Date Day Sheet report.

Reports - Measure Calculation

• Addressed an issue where certain patients would not pull into the numerator for the "Health Exchange Reconciliation" report. 

• Resolved an issue where Patient Education resources would be counted for multiple providers despite only one having a patient education resource associated with them.

• Made some adjustments to the Receive and Incorporate report. 

• Addressed an issue with the Patient Education Report, where the column denoting whether a patient had access to the Patient Portal was displaying "No" in error. 

Reputation Marketing

• Our Reputation Marketing solution, Reputation Loop, has been acquired by Grade.us, who will be taking over our Reputation Marketing solution. We've made some backend changes to accommodate Grade.Us's systems. Navigating to the Reputation Marketing Ability will still function as you'd expect. For more information, we strongly recommend contacting Grade.Us. 

Scheduling

• Adjusted the behavior of the Resources node and other nodes with an inherent search bar, where if you enter anything into a search field on Dark Mode, the text would still appear dark in the search field in error. 

Scheduling

• Addressed an issue that could cause MacPractice to unexpectedly quit when double clicking a result in the Find node of the Scheduling sidebar.

Timeclock

• Resolved an issue with overtime calculations when the pay period frequency in Preferences > Timeclock is set to "Twice per month". 

TSYS

• Resolved an issue where generating a Transaction Log in the Accounting Ability would time out in error.

Video Capture

• Resolved an issue when capturing images, where if you have two image capture windows open and attempt to capture an image, two images are captured in error.

• Addressed an issue that could cause MacPractice to unexpectedly quit when clicking on the camera button in the lower left corner with no camera attached. 

Build 12.2.0-90

Attachments/Images

• Resolved an issue where selecting and deselecting patient photos would cause MacPractice to unexpectedly quit.

Client/Server

• Made a few backend adjustments that should improve performance for some users.

Clinical

• Added a new license option "MU - CCDA and Portal Alerts" which controls whether MU-related CCDA export alerts appear or not for the office. 

• Resolved an issue where if a Clinical Note in the Dental tab is deleted, the corresponding Clinical Note would not be cleared from the EHR or Clinical abilities. 

• Addressed a display issue when adding or editing Historical Immunization records where a particularly long referral name exists, other fields could be shifted in error. 

• Added a notification that shows in the Clinical Ability if All Incidents are selected, alerting the user to a CCDA record that needs exporting.

• Resolved an issue where if a patient requires a CCDA export after making a change, you would need to refresh the patient before initiating the export. 

• Adjusted the sidebar loading in the Clinical Ability. Now not all patients are automatically loaded into the sidebar by default.

• Resolved an issue where MacPractice could unexpectedly quit when attempting to export a CCDA record in certain circumstances. 

Dental - Perio

• Resolved an issue where if you select a perio chart record, MacPractice could unexpectedly quit in error. 

• Adjusted the Gingival Margin notation point to accept negative values.

EHR

• Resolved an issue with right clicking patient forms to access the right click menu. 

EMR/EDR - Patient Forms

• Resolved a display issue in Dark Mode, where a signature section in full screen would appear dark on dark in error.

Labs

• Resolved an issue that could cause MacPractice to unexpectedly quit when receiving duplicate information in HL7 messages. 

Ledger

• Addressed a display issue where if you changed the provider on a charge, then opened another charge, the Provider drop down would show "none" in error. 

• Resolved some performance issues that could occur after creating a new prior authorization. 

• Fixed an issue where Box 14 and 15 of a CMS claims form could not contain different dates.

Managers - Bulk Insurance

• Addressed an issue where in certain circumstances, two users could be in the same bulk insurance payment, causing potential issues.

Managers - ERA Manager

• Resolved an issue with patients with more than two insurance claims, where in an ERA Manager payment, if you change a value on a payment or write-off field, and then change the outstanding claim selection, MacPractice would unexpectedly quit. 

Managers - Statements

• Resolved a display issue in Dark Mode where the patient names within the Statement Manager table were still appearing dark in error. 

• Addressed an issue when using the Statements Manager in Dark Mode could potentially cause MacPractice to unexpectedly quit. 

• Added a percentage sign to the Monthly Finance Charges. 

Notes

• Resolved an issue where if you add an imagine to a Note template, and then select "Move to background" for the image, where the selected image would shift to a different location in error. 

Reports - Clinical Quality Measures

• Updated several CQM reports so that the SNOMED codes listed on the reports were the correct ones used to populate numerators and denominators. 

Reports - Measure Calculation

• Addressed an issue with the Patient Education report where the Recorded Education Resource column would not update as expected. 

• Resolved an issue with the HIE (Receive and Incorporate) report where the numerator would not update as expected. 

Patients

• Updated languages so that they contained ISO639-1 codes used for exporting CCDAs.

Scheduling - Transparencies

• Resolved an issue where Transparencies in the Transparency Type node under the "All Blocks' tab are not sorting by date as expected. 

• Addressed an issue with the Transparency Type node where if you double click on a record,  you'll be taken to a different transparency block in error. 

TSYS 

• Corrected an issue where rearranged and resized columns would not retain their changes in the TSYS Transaction Log of the Accounting Ability. 

Build 12.1.6-4

Bridges

• Addressed an issue when running the Romexis Bridge on Catalina and Builds 12 and up of MacPractice.

• Resolved some issues with the DTX Bridge. 

EHR

• Resolved an issue when printing EHR Form Narratives, where in the PDF preview, headers and page numbers were not present in error.  

Ledger

• Resolved a display issue with Ledger General Preferences "Show Archived Incidents in Account Ledger" and "Sort Account Transactions by Date Entered", where the patient's Account Ledger would display the incorrect running balance. Actual data was not impacted by this display issue. 

Build 12.1.5-8

Digital Radiography

• Resolved some issues with Planmeca devices on MacPractice Build 12. 

Ledger

• Addressed an issue where if you move a transaction to a treatment plan, the patient portion for the procedures dip into the negative once a predetermination is received. 

• Corrected an issue when the "Automatically Load Patient in Sidebar" Patient Preference was disabled, where trying to post charges from a billing order would not work as expected. 

Managers - Statements

• Resolved an issue where the A/R message in the Statements Manager was not printing as expected on statements. 

Miscellaneous

• Resolved an issue with the Help Menu > Share Screen option not functioning as expected. 

Notes

• Corrected an issue that could occur when creating a new Note using an existing Template, then using Command-P to save and export the note, then moving the note to a locked folder. In this situation, the newly created note would appear blank in the locked folder in error.

Reports

• Addressed an issue with the Insurance Claims Outstanding report, where some claims would mistakenly pull into the report in error.

Timeclock

• Resolved an issue where if a user does not clock out from a shift on the last day of a month, and remains clocked in for multiple days, they would disappear from the time clock schedule. 

Build 12.1.4-8

Bridges

• Addressed some issues with the DTX Bridge not working as expected. 

Contract Billing

• Addressed an issue in Contract Billing where if you set the option to post a late fee automatically if the contract charge has not been paid off by the end of a grace period, where the late fees could be posted even if the original charge already has a payment tied to it or not. 

EMR/EDR

• Resolved an issue where Careslip Orders, when posted, were posting to the incorrect incident in cases where a patient has at least two incidents. 

ePrescribe

• Corrected an issue with the height and weight fields not properly passing through to NewCrop correctly.

Reports

• Resolved an issue with the Patient by Insurance Carrier report not pulling the primary insurance subscriber number in error. 

• Addressed an issue with write off amounts not displaying properly in certain circumstances in the Posted/Procedure Date Day Sheet reports. 

Scheduling

• Resolved an issue where working with a transparency (creating, editing, moving, or deleting), MacPractice could unexpectedly quit in certain circumstances. 

Build 12.1.3-4

Backups

• Resolved an issue where backups would not be able to be written to anywhere but the default location on macOS Catalina.

Login

• We've established compatibility with macOS Catalina, and as thus we are removing the OS Alert warning a user about running MacPractice on macOS Catalina. 

Build 12.1.2-15

Attachments/Images

• Resolved an issue where if you attempted to drag and drop a single page from a multi-page Pdf into the attachments ability, MacPractice would unexpectedly quit. Now MacPractice simply will not accept the single page drag and drop. 

EHR

• Resolved an issue where a user would be unable to select allergy types when reconciling allergies in a EHR Form with an Allergies codified section added to it. 

Ledger

• Addressed an issue where if a user adds a prescription to a new charge in the Rx Tab of the Charge Window, they would see a "All Patient Medications Restricted" warning in error. 

Managers - Bulk Insurance

• Addressed an issue in particular builds of earlier 11.17 where unapplying bulk insurance payments on a single patient would unapply all write offs in error. 

Patients - Orders

• Addressed an issue where if you attempt to post care slip charges from the Orders Tab, the charges would post but the patient would not be selected as expected. 

Reports - Daily

• Addressed an issue with how Contract Billing charges are displayed in the Posted/Procedure Date Day Sheet report. 

Reports - Measure Calculation

• Added a "Verify Opioid Treatment Agreement" Report for MIPS. 

• Addressed an issue where certain patients would not pull into the numerator for the "Health Exchange Reconciliation" report. 

• Resolved an issue where Patient Education resources would be counted for multiple providers despite only one having a patient education resource associated with them.

• Made some adjustments to the Receive and Incorporate report. 

• Addressed an issue with the Patient Education Report, where the column denoting whether a patient had access to the Patient Portal was displaying "No" in error.

Reputation Marketing

• Our Reputation Marketing solution, Reputation Loop, has been acquired by Grade.us, who will be taking over our Reputation Marketing solution. We've made some backend changes to accommodate Grade.Us's systems. Navigating to the Reputation Marketing Ability will still function as you'd expect. For more information, we strongly recommend contacting Grade.Us. 

TSYS

• Resolved an issue where generating a Transaction Log in the Accounting Ability would time out in error.

Video Capture

• Addressed an issue that could cause MacPractice to unexpectedly quit when clicking on the camera button in the lower left corner with no camera attached. 

Build 12.1.1-13

Clinical

• Adjusted the sidebar loading in the Clinical Ability. Now not all patients are automatically loaded into the sidebar by default. 

• Resolved an issue where if a patient requires a CCDA export after making a change, you would need to refresh the patient before initiating the export. 

• Added a notification that shows in the Clinical Ability if All Incidents are selected, alerting the user to a CCDA record that needs exporting. 

EHR

• Corrected an issue that would cause the right click menu to not work properly on an EHR Patient Form.

• Addressed an issue where if you add an Encounter Diagnosis that has been used previously, the prompt asking whether a user wanted to add a new diagnosis or pull from the previous usage would not appear as expected. 

• Resolved an issue where dragging a file into the EHR sidebar was causing MacPractice to unexpectedly quit. 

Installer

• Updated the Refcon included in the MP installer to the 191120 build. 

Labs

• Resolved an issue that could cause MacPractice to unexpectedly quit when receiving duplicate information in HL7 messages. 

Reports - Accounting/Financial

• Corrected an issue when right clicking in a report (for example, highlighting an account number then right clicking to copy the text), where MacPractice would unexpectedly quit.

Reports - Clinical Quality Measures

• Updated several CQM reports so that the SNOMED codes listed on the reports were the correct ones used to populate numerators and denominators.

• Adjusted the help link for the Controlling High Blood Pressure report. 

Reports - Measure Calculation

• Resolved an issue with the HIE (Receive and Incorporate) report where the numerator would not update as expected. 

• Updated how the Receive and Reconcile report is generated. 

• Addressed a query issue impacting filters in the Receive and Reconcile report. 

• Addressed an issue where incorrect encounters were being included on the Receive and Reconcile report. 

Build 12.1.0-103

Canadian Dental Claims

• Resolved an issue where MacPractice would unexpectedly quit when sending claims for patients with two CDA insurance records.

Clinical

• Addressed some slowness that could occur with large data sets when printing or exporting CCDA records.

• Adjusted the Export Incident window to remember the user's choice regarding whether to print or not print the exported Clinical Summary.

• Addressed a potential CCDA validation issue. 

• Resolved an issue with the CCDA Export alert not triggering as expected. 

Database

• Added the new 2020 ADA Codes to the Codes Managers. 

Dental - Perio

• Resolved an issue where if you navigated to a perio record, then to the Completed Procedures or Treatment Plan nodes, the Charting Shortcuts would be missing in error. 

EHR

• Addressed an issue with the Active/All toggles in EHR causing MacPractice to unexpectedly quit. 

• Addressed a display issue when entering vitals, where if a patient was under 3 years of age, the Head circumference field would overlap the Delete/Cancel buttons.

• Resolved a display issue when selecting EHR Sections, where the name field would not display any data until you clicked in it. 

• Addressed the behavior of the "Automatically Construct Narrative" checkbox in EHR sections, where the checkbox would not stay checked after clicking it in error. 

• Resolved an issue in the EHR Ability when you attempt to sort the sidebar. This issue would prompt the user to save twice in a row in error. 

• Corrected a display issue where if you click on a reconcile sheet link, the popover would display on a different part of the screen in error.

• Addressed a minor issue where if you add or edit an order in an Orders section that is tied to an inactive user, the user name would instead display their ID in error.

Ledger

• Corrected an issue when after creating a negative adjustment from an insurance payment window, where if you use the Unapply Selected Charge option, the unapplied negative adjustment is not properly accounted for in the Accounting Ability in error.

• Resolved a display issue where if you change the Deposit Account in the Payment Window, the Procedure Date label would turn red indicating a problem when no problem exists. 

• Corrected a minor display issue where in a treatment rebuild window, the "Use Current Plan Benefits" checkbox would not display as intended. 

• Addressed some potential slowness on the backend of the database when posting charges. 

• Resolved an issue where if you refunded a payment and then edited the payment so it was lower than the actual refund amount, strange behavior could occur in error.

• Addressed an issue when mapping an ICD9 code to an ICD10 code from the Charge window, where if you create a claim shortly after, MacPractice will request you remap the code in error.

• Addressed an issue that could occur after moving a patient to their own account where in special circumstances balances could be stuck on patient portion in error. 

Managers - Bulk Insurance

• Adjusted an error message that mistakenly referred to the "Insurance Payment Manager" instead of the Bulk Insurance Manager in error. 

• Resolved an issue when a user has multiple windows with the Bulk Insurance Manager open on both, where potentially a user could bypass an account lock and cause MacPractice to unexpectedly quit. 

Managers - Database Utilities

• Addressed an issue when using the search feature in Database Utilities, where if the search doesn't find any matches, those utilities that don't match the search are still displayed in error.

Managers - ERA Manager

• Addressed a printing issue where the background would not print properly when printing from the ERA Manager. 

Managers - Statements

• Addressed an issue in very rare and unique circumstances where the Statements manager could take into account previous unapplied amounts that would not show up in Unapplied Balance reports or on the patient's ledger. This has been resolved. 

Miscellaneous

• Added dark mode support to some less commonly used areas of the software.

References - Insurance

• Resolved an issue where a user could archive an insurance reference with outstanding claims tied to it in error.

Reports

• Addressed a display issue when viewing reports in Mojave's dark mode.

• Resolved some unresponsiveness when using the Accounts Receivable report, clicking on account links, then returning to the report to re-run it by clicking the Apply button. In this scenario, the Apply button would not respond.

• Improved performance when generating reports. 

• Addressed an issue with Patient Education Resources Report not always identifying whether a resource was added to a patient account in error. 

Reports - Measure Calculation

• Adjusted the default list of EP Procedure Codes tracked by MIPS/Medicaid Measure Calculation Reports.  

• Updated the "Colorectal Cancer Screening" report to 2019 MIPS/Medicaid reporting standards. 

• Re-added several CMS reports for the 2019 reporting period. 

  • CMS 52 HIV/AIDS: Pneumocystis Jiroveci Pneumonia (PCP) Prophylaxis
    CMS 124 Cervical Cancer Screening
    CMS 130 Colorectal Cancer Screening
    CMS 133 Cataracts: 20/40 to Better Visual Acuity within 90 Days Following Cataract Surgery
    CMS 149 Dementia: Cognitive Assessment
    CMS 155 Weight Assessment and Counseling for Nutrition and Physical Activity for Children and Adolescents
    CMS 165 Controlling High Blood Pressure

• Addressed an issue with the Patient Education Report, where the column denoting whether a patient had access to the Patient Portal was displaying "No" in error. 

Schedule

• Addressed an issue that was causing issues printing a schedule when "Row Background" was checked.

• Addressed an issue in the Goals node of the Schedule ability, where if you double click on a production goal with Mojave's dark mode enabled, there is a display issue with the editing field. 

• Adjusted the tooltips when mousing over Goals-related items on the Schedule to better explain how these values are calculated. 

Timeclock

• Resolved an issue where in some circumstances, a user was not able to click and drag to create new time clock records. 

TSYS

• Resolved an issue where if you completed a TSYS credit card transaction in a payment window, if a user would change the overall payment amount, no alert warns the user about changing the payment amount in error.

Build 12.0.0-100

Attachments/Images

• Resolved an issue where creating a new attachment or interacting with the Default attachment could cause MacPractice to unexpectedly quit on Mojave.

Bridges

• Added the ability to integrate with DTX Studio. You can read more about the bridge here. 

Clinical

• Resolved some display issues with multiple allergies and CCDA records appear in the patient alerts pop up when selecting a patient. 

• Resolved an issue when using the "More" button in the Immunizations widget and using it to print off an Immunization record, where patient-identifying information was left off in error. 

• Added the ability to de-select all in the CCDA Export Manager. 

• Resolved an issue where offices not attesting for MIPS would see the CCDA Export alerts on patient records in error. 

• Addressed some slowness when loading Clinical records. 

• Resolved an issue where previewing a Patient Form in the Patient Forms widget would cause MacPractice to unexpectedly quit. 

• Corrected a privilege issue where if a user does not have the Clinical user privilege to Create CCDA Documents, that user could still export a CCDA in error. 

Database

• Corrected an issue that was slowing down database interactions and bloating the database size. 

• Resolved a database query issue that was causing slowdown in some Clinical areas. 

• Corrected a query to the database that was causing slowness when accessing patient records. 

• Made some improvements to some back-end database processes. 

Dental - Perio

• Resolved an issue when comparing Perio charts, where if there was a DR image associated with a tooth, the tooth reference numbers were not displaying properly in error. 

Dental - Restorative Charting

• Added a suppressible alert when using a supercode without a tooth selected. 

• Resolved an issue where you could not adjust Amalgam colors in References > Charting Material Colors. 

• Addressed an issue that would prevent a user from toggling multiple primary teeth to permanent teeth if procedures were already tied to the selected teeth.

• Addressed an issue where if you double click on a Clinical Note in the Clinical Note Table, the resulting window to read the Clinical Note cannot be resized. 

• Corrected an issue where Common Clinical Notes were not pulling properly into Restorative Charting in error. 

• Fixed an issue where the Command+S shortcut to save a Clinical Note was not functioning properly in Restorative Charting.

Digital Radiography

• Addressed an issue where MacPractice could unexpectedly quit when right clicking a thumbnail, selecting "Archive All", then immediately importing a new image. 

EHR

• Resolved an issue where CCR documents would not appear in EHR. 

• Added a duplicate code warning in the Encounter Diagnoses section. 

• Corrected an issue where a forward slash in the section name was causing buttons and the gear icon from working as intended. 

• Resolved an issue where if a custom section has the same name as a codified section, a new window would appear when clicking the codified section's links in error. 

• Resolved a display issue where popovers on a particular build were appearing in the wrong place. 

Forms

• Added the new 2019 ADA Claim Form. It is important to note here that the Veterans' Administration is now requiring all dental claims to be filed with this form.

iEHR

• Resolved an issue where iEHR would unexpectedly quit when selecting "Family Member - Unknown" in a Family History element. 

• Corrected an issue where iEHR could unexpectedly quit when tapping off of a form with an immunization with route selected. 

HL7

• Resolved an issue where in certain circumstances, SIU HL7 messages would cause MacPractice to unexpectedly quit when updating patient demographics. 

Ledger

• Resolved an issue where in certain cases when creating new charges, the Recall field could be pre-populated even if there's no default Recall tie configured in that charge's fee. 

• Addressed an issue regarding incorrect write off amount when multiple payments are involved in certain circumstances. 

• Resolved a potential issue when attempting to print from the Ledger with no items selected. 

• Adjusted the Payment/Adjustment Type drop down in the Payment menu to be better able to distinguish adjustment types. 

• Addressed an issue when selecting a Collections payment type, the co-pay checkbox in the payment window is still present in error. 

• Resolved an issue with tying an existing treatment to an existing appointment via the Treatment Plan. 

Managers - ERA Manager

• Addressed an issue where posted ERA Payments would not move to completed as expected. 

Managers - Statements

• Addressed an issue when printing Patient Payments in the Statements Manager, where if you set a date range, then select Print and open the patient payments in preview, MacPractice will slow down and eventually quit unexpectedly. 

Menu

• Corrected an issue when dragging an item to the List Window where in certain circumstances, MacPractice could unexpectedly quit.

Miscellaneous

• Addressed an issue where the software would prompt you to authenticate upon logging out. 

Patients

• Addressed an issue where MacPractice could unexpectedly quit or cause database errors when adding insurance records and posting insurance payments under very specific circumstances. 

• Resolved an issue where if a Communication Preference (In Patients Ability > Patient Tab > Communication Sub-Tab) is not set, if you send out AutoRemind Recall/Follow-up reminders via a Marketing Report for a patient, every other patient would not receive a recall notification in error. 

• Addressed a display issue when editing Insurance and Referrals fields in the Patient Tab of the Patients Ability, where your data entry would not be visible until saved. 

Preferences

• Addressed an issue where the "Pull from License" button in eStatement Preferences was not working as intended.

References - Insurance

• Resolved an issue where a selected eClaim Template would revert to "none" in certain circumstances. 

Reports

• Resolved a display issue when highlighting a record in a filter selector, where the text does not stand out when selected. 

Reports - Measure Calculation

• Addressed an issue where the BMI and Blood Pressure report would spin endlessly when trying to generate the report. 

• Addressed an issue with the Patient Electronic Access report, where running the report for lengths of time shorter than a year would result in MacPractice unexpectedly quitting.

• Resolved an issue with the Summary of Care Measure report, where if two referrals were listed on the same patient, they would only be listed once on the report in error. 

Rx

• Added a function to prevent all patient medication records from being viewed unless a specific patient is selected with the patient selector. An alert will appear the first time you navigate to the Rx Ability with no patient selected.

Scheduling

• Corrected an issue where if the "Allow Overlaps with Appointments/Blocked Timeslots" preference in Preferences > Scheduling is disabled, the schedule would still allow overlapping appointments in error.

• Resolved an issue when creating repeating appointments, where the custom option would be reset upon saving in error.

• Addressed an issue when changing Appointment Display text colors to white or bright colors, where the color choice would not be precise, causing display issues on both light and dark modes.  

• Corrected an issue where if you create or update a text display option in the Appointment Display node > Text Tab, the drop down for Format would reset upon saving to dashes in error. 

Sidebar

• Addressed an issue where if a client computer has issues communicating with the server computer, the sidebar's currently loaded patients would all read as deceased. We have revived the incorrectly dead patients just in time for Halloween.

Timeclock

• Resolved an issue where in certain circumstances, Timesheet Reports would cause MacPractice to unexpectedly quit. 

TSYS

• Addressed a display issue in the Accounting Ability > Transaction log on Dark Mode on macOS Mojave. 

• Resolved an issue after deleting a payment that contained a TSYS credit card transaction, where a user could not repost these transactions from the Accounting Ability's Transaction Log as intended. This would also impact a non-ledger sale/refund.