EDR/EMR - Troubleshooting Kiosks

If the Kiosk forms are not displaying on the Kiosk machine, check the following:

• Test the network connection of the Kiosk computer.

• The EMR or EDR form must not be a blank form.

• Send the form to the correct machine where multiple Kiosk machines are used.

• The Kiosk User must be in the Kiosk User Group for the correct privileges.

• The Kiosk machine must be using the same Operating System as the computer sending the patient form to the Kiosk computer.