Home
MacPractice HelpDesk
Results will update as you type.
  • Welcome to the MacPractice HelpDesk! (Orientation Page)
  • Knowledge Base
  • Solutions
    • Accounting
    • Add On Features
    • eClaims and ERAs
    • Attachments
    • Dental Charting
    • Digital Radiography & Imaging
    • Electronic Forms (EHR & EDR/EMR Abilities)
    • iPad App Solutions
    • Web Applications and Interfaces
    • Statements
    • Security & Networking
    • Schedule
    • Rx and ePrescribe
    • Reports
    • Preferences & References
    • Patient Portal & Web Apps
    • Patients
    • Orders
    • Notes and Paper Form Solutions
    • Managers
    • Ledger & Claims
      • How can I add a Prior Authorization to a Claim?
      • How do I find a Missing or Deleted Payment?
      • Write Off Changes in MacPractice 10.7+
      • Medicare Beneficiary Identifiers (MBI)
      • Creating Worker's Comp Paper Claims in MacPractice
      • Is there a way to post Insurance Payments by credit card?
      • What are Provider Level Adjustments?
      • Claim Creation Window - Split Reason
      • Insurance Estimating - Write-Offs Without Insurance Estimating if Patient Doesn't Have a Plan
      • Insurance Estimating Overview & Formulas
      • Insurance Plans Glossary
      • Insurance Estimating - Use
      • Insurance Estimating - Quick Reference
      • Insurance Estimating - Portion Troubleshooting
      • Insurance Estimating - Write-Offs Without Insurance Estimating
      • Insurance Estimating - Troubleshooting Procedure Types
      • What is Secondary Claims (Warning) in New Claims Manager?
      • FAQ - Searching ICD-9 Instead of ICD-10
      • Condensing the Insurance Companies List
      • Credit Transfers and Adjustments
      • Adding More than 4 Diagnosis Codes to a Claim
      • How do I indicate Accept Assignment on Insurance Claims in MacPractice?
      • Insurance Overpayment
      • Interest Payments from Insurance
      • Insurance Take-Backs
      • Statement Form Flow Chart
      • Tracking Payment Types
      • What is the Purpose of Accept Assignment for Claims?
      • 12 Diagnosis Codes
      • Outstanding Claims Management
      • FAQ: Primary and Secondary: Accounts vs. Insurance
      • FAQ: How do I edit the procedure date of a claim
      • Bill as Individual vs Bill as Group
      • Adding NDC Numbers to Claims and Medications
      • Capitation Billing
      • Troubleshooting Portions Without Insurance Estimating
      • Bounced (NSF) Check
    • Labs and HL7 Messaging
    • Installation, Updates, Login & Backups
    • General Navigation Solutions
    • Can I Update to MacOS Sonoma?
    • New Office & Admin Orientation
    • Disabling MacOS Automatic Updates
  • Learning Center
  • Release Notes
  • Hours of Operation
  • Update Requirements and Caveats
  • MacPractice Quarterly Newsletters
  • MacOS Sequoia Compatibility Tracker
  • "Data Couldn't Be Read" Error Guide
  • Patient Portal Help Page
    Calendars
{"serverDuration": 39, "requestCorrelationId": "10e5615c5ddb4345bc089822266cbdd2"}